Advanced Office Clerk

$35,776 - $35,776/Yr

Anthony & Associates - Hampton, VA

Full-time - Entry Level

Hampton, VA

Professional, Scientific, and Technical Services

About the position

The Advanced Office Clerk position at Langley AFB involves providing administrative support within the 63rd Medical Group, which is responsible for maintaining medical readiness for a large number of enrollees. The role requires excellent communication and customer service skills, as well as proficiency in medical office procedures and systems. The clerk will handle scheduling, patient eligibility, and record maintenance, ensuring efficient operations in the Emergency Department.

Responsibilities

• Perform receptionist duties and answer telephones.
• Schedule medical appointments and determine patient eligibility for services.
• Maintain accurate and up-to-date patient schedules and logs.
• Utilize government computer systems for appointment management and patient record maintenance.
• Organize and research patient records, ensuring completeness and accuracy.
• Prepare reports regarding record statistics as necessary.
• Participate in records review as part of the facility's quality assurance program.
• Conduct daily pull, delivery, and retrieval of patient records.

Requirements

• High school diploma or GED equivalent.
• At least one year of experience in medical office scheduling or relevant experience.
• Basic medical terminology knowledge is required.
• Proficiency in typing at least 50 WPM.
• Excellent communication and customer service skills.
• Familiarity with military healthcare computer systems and procedures.

Nice-to-haves

• Experience with Armed Forces Health Longitudinal Technology Application (AHLTA).
• Knowledge of Composite Health Care Systems (CHCS) and/or MHS GENESIS.
• Familiarity with Defense Enrollment Eligibility Reporting System (DEERS).

Benefits

• 401(a)
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Life insurance