Hopper - Chicago, IL

posted 1 day ago

Full-time - Entry Level
Remote - Chicago, IL
Administrative and Support Services

About the position

The HTS Media Services team is responsible for driving ad placements across the Hopper app and HTS partner sites and portals. We work with clients primarily in the travel industry-including airlines, airports, hotels, and destination management organizations-to deliver impactful advertising campaigns. Our team thrives in an innovative and fast-paced environment, where we collaborate closely with internal and external stakeholders to deliver high-quality results quickly. We are seeking an Advertising Operations Associate to support the execution and optimization of digital advertising campaigns across multiple platforms. This position is perfect for someone who thrives in a fast-moving culture, with a strong analytical mindset, excellent client-facing communication skills, and a passion for digital advertising. Is able to prioritize, and work with urgency and fast speed, you will work closely with internal teams to ensure campaigns are launched smoothly, monitored effectively, and optimized for performance. As part of the HTS Media Services Team, you will focus on managing the operational aspects of campaigns, ensuring data accuracy, troubleshooting issues, and providing key insights that help improve campaign performance.

Responsibilities

  • Proactively own set up and launch of digital advertising campaigns, ensuring all campaign elements are prepared accurately and on time.
  • Track and monitor campaign performance, using data analysis to identify trends, track key metrics, and provide insights into performance improvements to clients and internal stakeholders.
  • Work closely with Business Development, Product, and Engineering teams to resolve any operational or technical issues affecting campaign delivery.
  • Assist in sourcing and organizing ad assets (creative, tracking links, etc.) to ensure campaigns are launched efficiently and meet client specifications.
  • Help prepare performance reports, highlight key findings, and suggest optimizations to improve results.
  • Contribute ideas to streamline workflows and improve the overall efficiency of ad operations.
  • Assist the Finance team with campaign billing and ensure the accuracy of campaign invoicing.

Requirements

  • At least 1 year of experience in digital advertising, advertising operations, or a related field (internships and relevant work experience will also be considered).
  • Strong ability to work with data, identify trends, and make recommendations based on performance insights.
  • Ability to manage multiple tasks and ensure precision in executing campaigns and reporting.
  • Strong written and verbal communication skills, with the ability to collaborate across teams.
  • Ability to quickly identify issues in campaign delivery and work effectively with internal teams to resolve them.
  • Familiarity with digital advertising platforms (Google Ads, Facebook Ads, etc.) and analytics tools (Google Analytics, Excel, Looker Studio, etc.) is a plus.
  • Ability to work independently, take ownership of tasks, and collaborate effectively within a team.

Nice-to-haves

  • Experience or interest in the travel, hospitality, or media publishing industries is a plus, but not required.

Benefits

  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Very generous parental leave, much above industry standards.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.
  • 100% employer paid Medical, Dental and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/ FSA and access to 401k plan.
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