Advisory Support Associate

$61,000 - $70,000/Yr

Commonwealth Financial - Waltham, MA

Full-time - Entry Level

Hybrid - Waltham, MA

1,001-5,000 employees

Management of Companies and Enterprises

About the position

If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the RIA solutions department offers a hybrid work schedule, so you'll be able to work from home for part of the week! We're looking for an advisory support associate to join our ranks. This role is responsible for ensuring that the operational needs of our fee-only and hybrid advisors are taken care of in a timely and accurate manner.

Responsibilities

• Responding to operational inquiries from affiliated advisor and their staff
• Supporting existing team members with projects for existing and new advisors
• Ensuring processing requests submitted for account opening and maintenance, transfer of assets, and money movement are processed in a timely and accurate manner
• Interacting with service brokerage and sponsor service platforms resolving NIGO items, resolving customer service issues, and submitting processing requests
• Providing guidance and instruction on the technology tools and business processes
• Assisting in onboarding of new firms/advisors to the Continuum platform

Requirements

• A minimum of 1 year of experience in the RIA industry is required
• Knowledge of RIA custody platforms and popular Fintech applications including portfolio accounting and reporting tools is required
• Strong organizational skills and keen attention to detail are required
• Ability to manage multiple tasks and move between tasks quickly is required
• Excellent communication skills, both verbal and written, are required
• Strong customer service skills and problem-solving skills required
• Ability to work both collaboratively and independently

Nice-to-haves

• 2-3 years' experience preferred
• Series 65 is preferred

Benefits

• Generous bonus programs
• 401(k) programs
• Tuition reimbursement
• Flexible work schedules
• Hybrid work schedule