Advocate

$39,166 - $39,166/Yr

WestCare Foundation - Marathon, FL

Part-time - Entry Level

Marathon, FL

Ambulatory Health Care Services

About the position

The Advocate plays a crucial role in supporting medical services by assisting with treatment plans, conducting patient follow-ups, and managing various administrative tasks related to mental health services. This part-time position involves direct interaction with patients, coordination with medical staff, and ensuring compliance with state regulations and standards.

Responsibilities

• Coordinate with doctors and participate in medical treatment planning and reviews.
• Consult with each patient concerning attainment of treatment plan goals and objectives.
• Order medications as requested by medical staff/doctor.
• Maintain medication inventory and record/maintain medication samples and IDP.
• Complete required state and intake paperwork.
• Back up front office/reception by assisting with scheduling appointments, super bills/payments, and answering phones.
• Complete and comply with requests for records.
• Maintain the patient's chart in compliance with State, CARF, Medicaid, and other rules and standards.
• Attend and participate in training activities, staff meetings, and supervisory sessions.
• Participate in Quality Improvement activities and committee assignments as requested.
• Communicate appropriately and effectively with members of a multidisciplinary team.
• Organize, interpret, and communicate data in a comprehensive and effective manner.
• Assist in taking vitals of patients and prepping them for appointments.
• Assist psychiatrist as needed and participate in case conferences.
• Complete all orientation and mandated training activities within required timeframes.

Requirements

• High School Diploma or equivalence issued by a state department of education is required.
• One (1) year of experience working in a medical office is required.
• Six (6) months of experience working in a Mental Health/Substance Abuse agency is preferred.
• Working knowledge of behavioral health terminology and medical terminology.
• Excellent written and verbal communication skills.
• Ability to react appropriately in a Medical/Psychiatric emergency.
• Ability to demonstrate empathy and compassion for consumers during Med/Psych crises.
• Knowledge of HIPAA, Professional Ethics, Consumer Rights, and Confidentiality.

Nice-to-haves

• Graduation from an accredited four-year college with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology or related social science field is preferred.
• Bilingual is preferred.
• Familiarity with WestCare services and programs.
• Understanding of issues related to cultural identity, ethnic background, age, developmental level, gender, and sexual orientation in prevention, intervention, and treatment.

Benefits

• Hourly wage of $18.83
• Part-time work schedule
• Opportunity to work in a nonprofit environment focused on social services