AE - Brand Ambassador (Sales Associate)
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About The Position
As a Brand Ambassador at American Eagle Outfitters, you will play a crucial role in bringing the brand to life every day. Your primary goal is to provide an exceptional shopping experience for every customer who walks through the door, ensuring that their day is better than before they arrived. You will be the face of the company, representing its values and showcasing your genuine passion for the products. This position is not just about selling; it's about building brand loyalty and creating a welcoming environment for all guests. You will engage with customers using the AEO Selling Model, which emphasizes a friendly and helpful approach to sales. Training will be provided to ensure you are well-versed in the model and can effectively assist customers in finding what they need. In this role, you will be responsible for educating customers about the AE and Aerie product lines, making personalized product suggestions, and introducing them to the AEO loyalty program. Flexibility is key, as you will be expected to work in various areas of the store, including the sales floor, cash wrap, fitting room, and stockroom, depending on the needs of the business. Problem-solving skills are essential, as you will need to proactively address customer concerns while adhering to company policies. Teamwork is also a vital aspect of this position, as you will collaborate with your colleagues to ensure that all tasks are completed efficiently and effectively. To thrive in this role, you should be energetic, enjoy interacting with people, and be able to multitask in a fast-paced retail environment. Availability during evenings, weekends, and holidays is necessary, as these are peak shopping times. If you have a love for AE and Aerie products and previous retail experience, this could be the perfect opportunity for you. American Eagle Outfitters values its Brand Ambassadors and offers opportunities for development, skill enhancement, and career advancement, along with employee discounts and participation in store contests for exciting prizes.
