AEM/DAM Product Implementation Lead

$114,720 - $172,080/Yr

Citigroup - Wilmington, DE

Full-time - Mid Level

Wilmington, DE

Credit Intermediation and Related Activities

About the position

The AEM/DAM Product Implementation Lead is responsible for guiding clients in leveraging Adobe Experience Manager (AEM) Digital Asset Management (DAM) capabilities to optimize their digital asset management processes. This role involves collaborating with clients to understand their business needs, developing tailored solutions, and implementing strategies to enhance digital marketing goals. The position requires a blend of technical expertise, project management skills, and the ability to drive user adoption through training and change management.

Responsibilities

• Drive end-to-end content transformation by scoping and shaping product strategy, business goals, innovative solutioning, and deliverables for AEM.
• Define and develop a roadmap for the product in line with the product vision and both intermediate and longer-term business objectives.
• Engage with internal stakeholders to understand their requirements and translate them into tailored AEM DAM solutions/product requirements.
• Partner with tech partners to translate business requirements into detailed product specifications, tech requirements, and user stories.
• Collaborate with cross-functional teams, including developers, architects, and project managers, to ensure successful implementation and deployment of solutions.
• Develop and implement training, processes, and change management strategies to achieve successful AEM user adoption.
• Deliver training programs and workshops to educate clients and stakeholders on AEM DAM functionality and usage.
• Customize and extend CMS components, templates, and workflows, as well as integrate CMS with other systems and third-party applications.
• Work in close collaboration with Project Management Office to ensure all milestones, goals, and timelines are being tracked as necessary.
• Stay up to date with the latest trends and developments in AEM technologies and provide thought leadership and insights to clients and internal teams.

Requirements

• 6-10 years of experience in Marketing and retail bank/financial services industry experience.
• Minimum of 4 years of experience in implementing and supporting Adobe Experience Manager (AEM) Digital Asset Management (DAM) solutions.
• In-depth knowledge of AEM DAM capabilities, including asset ingestion, metadata management, workflow automation, and asset delivery.
• Strong understanding of DAM best practices, industry standards, and trends.
• Bachelor's/University degree in Computer Science, Information Technology or related field.

Nice-to-haves

• Prior experience with Marketing Technology and Financial Services is preferred.
• Adobe Certified Expert (ACE) or Adobe Certified Professional (ACP) in AEM DAM is preferred.

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including vacation, sick leave, and paid holidays