Aerial Adventure Park Ranger - Full-Time

About the position

Aerial Adventure Park Rangers at Arapahoe Basin deliver a fun, informative, and safe environment for guests using the Aerial Adventure Park by utilizing clear verbal communication, possessing knowledge of the park and all equipment, and following all training guidelines. AAP Rangers are eligible for a staging program that relates to applicable pay based on experience, their ability to pass in-house training, and their ability to understand and perform specific AAP rescue techniques.

Responsibilities

• Performs daily morning course inspections and safety protocols, including completing required written logs.
• Conducts pre-course informative safety talk and assists guests with proper harnessing procedures and safety training.
• Fits harnesses for guests and supervises the guest's use of all personal safety equipment during park use.
• Assesses each guest’s ability to use the park after completing ground school.
• Educates guests on the natural surroundings and history of A-Basin at appropriate intervals of guests’ experience in the park.
• Interacts closely with guest services, summer patrol, base area and all other A-Basin operations to provide a quality guest experience.
• Assists with maintaining equipment including inventory, daily inspections, and proper storing as well as course and facility maintenance.
• Engages with guests on course, encouraging and verbally assisting guests as they travel through the course.
• Works at heights with the use of fall protection.
• Understands and performs course rescue operations in accordance with training manuals and guidelines, including stabilizing, moving and lowering of participant.

Requirements

• High school diploma or equivalent.
• Previous customer service experience and passion to engage with people.
• Must successfully complete required site-specific training course(s).
• Strong verbal communication skills for guest interaction.
• Strong public speaking ability and comfortability with large groups.
• Adept at problem solving to quickly identify issues and resolve problems in a timely manner.
• Ability to guide and teach people through an experience.

Benefits

• Health, Dental, Vision, and Life Insurance for full-time employees beginning on the 1st of the month following the date of hire.
• Unlimited access to scenic chair lift rides, hiking/mountain biking trials, disc golf, and more!
• Earn a discount toward an A-Basin winter season pass (if not working in winter).
• 401(k) for eligible employees.
• Paid time-off for all full-time employees.