Aerie - Brand Ambassador (Sales Associate)

American Eagle Outfitters - Farmington, CT

Part-time - Entry Level

Farmington, CT

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a part-time Brand Ambassador at Aerie, you will play a crucial role in bringing our brand to life every day. Your primary goal is to provide an exceptional shopping experience for every customer who enters the store, ensuring that their day is better than before they arrived. You will be the face of our company, representing our values and showcasing your genuine self. Your passion for our products and commitment to building brand loyalty will be key in engaging with guests and making meaningful connections. You will be trained in the AEO Selling Model, which will guide you in assisting customers to find exactly what they are looking for, all while maintaining a friendly and approachable demeanor. In this role, you will be responsible for educating guests about our products, making personalized suggestions, and introducing them to our loyalty program and other brand channels. Flexibility is essential, as you will be expected to work across various areas of the store, including the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom. Problem-solving skills will be vital as you proactively address guest concerns while adhering to company policies. Teamwork is also a significant aspect of this position, as you will collaborate with your colleagues to ensure that all tasks are completed efficiently. Integrity is paramount; you will be expected to uphold AEO's policies and procedures at all times.

Responsibilities

• Engage with every guest using the AEO Selling Model to help them find what they are looking for.
• Educate guests on product details and make personalized product suggestions.
• Introduce guests to the AEO loyalty program and additional brand channels.
• Flexibly work across different areas of the store, including Salesfloor, Cash & Wrap, Fitting Room, and Stockroom.
• Proactively resolve guest concerns while adhering to company policy.
• Assist team members to ensure all tasks are completed efficiently.
• Uphold AEO's policies and procedures with integrity.

Requirements

• Must be at least 16 years of age.
• Previous retail experience is preferred.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong interpersonal skills and a passion for interacting with people.
• Availability to work evenings, weekends, and holidays.

Nice-to-haves

• Experience with photo manipulation.
• Ability to evaluate employee performance.

Benefits

• Paid time off
• Opportunities for advancement
• Paid sick time
• 40% off product at both AE & Aerie year-round
• Participation in store contests for the chance to win merchandise and prizes.