Aerie - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters - Lexington, KY

Part-time

Lexington, KY

5,001-10,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. You will engage with every guest to help them find exactly what they’re looking for, using the AEO Selling Model with a 'friends first' mindset. You will educate guests on product details and make product suggestions to fit their needs. You will introduce the AEO loyalty program and additional brand channels to guests. You will flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed. Making your guests' day is your priority, and you're able to proactively resolve guest concerns while adhering to company policy. You will assist your team in getting the job done and always adhere to AEO's policies & procedures.

Responsibilities

• Engage with every guest using the AEO Selling Model.
• Educate guests on product details and make product suggestions.
• Introduce the AEO loyalty program and additional brand channels.
• Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Assist team members in completing tasks.

Requirements

• Love interacting with people.
• Full of energy and able to handle multiple tasks in a fast-paced environment.
• Available to work evenings, weekends, and holidays.
• Passionate about AE and Aerie products.
• Previous retail experience.
• At least 18 years of age.

Benefits

• 40% off product at both AE & Aerie year-round.
• Additional seasonal discounts with new Floorsets.
• Opportunities for development and career advancement.
• Participation in store contests for the chance to win FREE merchandise and other exclusive prizes.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type.