Affiliate Operations Specialist (HR and Administrative Generalist)

$65,000 - $75,000/Yr

Physician Affiliate Group of New York - New York, NY

Full-time - Entry Level

New York, NY

1,001-5,000 employees

Ambulatory Health Care Services

About the position

The Affiliate Operations Specialist serves as a key support role within the Physician Affiliate Group of New York (PAGNY), focusing on human resources and administrative functions. This position is responsible for onboarding new hires, managing employee records, and ensuring compliance with training and health assessments. The specialist acts as the primary point of contact for employee concerns and collaborates with various stakeholders to facilitate smooth operations within the organization.

Responsibilities

• Provide general support to the site PAGNY office and providers.
• Manage employee concerns as the initial point of contact.
• Onboard new hires through effective communication with recruiting specialists and hiring managers.
• Log and track applicable human resources forms and update employee records in HRIS.
• Manage compliance with mandatory and non-mandatory trainings, continuing education, and annual health assessments.
• Act as the primary point of contact for credentialing and onboarding processes.
• Track new hires' progress and ensure onboarding is smooth and thoroughly reviewed.
• Maintain relationships with providers and staff by checking in periodically.
• Lead and facilitate recurring new hire orientation and other activities.
• Provide guidance for timesheet processing, benefits, continuing medical education (CME), payroll, and holiday calendars.
• Manage all HRIS transactions in a timely fashion and ensure accuracy in change requests.
• Communicate with corporate and H+H approvers for escalated issues.
• Build and maintain successful relationships with site leadership and other stakeholders.
• Handle routine labor relations and human resource inquiries related to policies and procedures.

Requirements

• Bachelor's degree or equivalent in education and/or experience.
• Three years of related experience in a healthcare setting.
• HR Certification preferred.
• Excellent interpersonal, organizational, and communication skills, both oral and written.
• Ability to communicate and interact effectively with personnel at all levels of the organization.
• Demonstrated ability to work independently and efficiently.
• Ability to work well under pressure and prioritize in a deadline-driven environment.
• Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel).

Nice-to-haves

• Experience in a healthcare setting.
• Knowledge of The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off