Disability Solutions - Salem, MA
posted 2 months ago
As an After Market Project Coordinator at Honeywell, you will play a crucial role in coordinating and managing after-market projects. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously, which are essential for ensuring the successful delivery of projects and customer satisfaction. You will report directly to the local Aftermarket Managers and will work out of the Salem, OR location on a hybrid work schedule. Your responsibilities will include maintaining a full project load while meeting key project metrics, working directly with both internal and external customers as needed, and managing multiple ongoing projects from point-of-sale acceptance through delivery and installation at the customer site to successful invoicing at project completion. In this role, you will work on various customer-impacting components and systems required for the successful implementation of electronic key systems. Collaboration is key, as you will engage with multiple stakeholders, including internal team members, customer project stakeholders, and third-party contractors such as sales, manufacturing, supply chain, engineering, site survey and hardware specialists, schedulers, on-site contract installers, trainers, construction, and finance teams. Your goal will be to ensure a world-class customer experience and the successful on-time delivery of customer projects. Additionally, you will manage relationships with third-party business partners and customers, document all project-related activity and customer interactions in Salesforce, and handle smaller groups of connected projects, which may involve managing up to 10 projects simultaneously for one ownership group, along with additional reporting and tracking requirements by customers.