Disability Solutions - Salem, MA

posted 2 months ago

Full-time - Mid Level
Hybrid - Salem, MA
Administrative and Support Services

About the position

As an After Market Project Coordinator at Honeywell, you will play a crucial role in coordinating and managing after-market projects. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously, which are essential for ensuring the successful delivery of projects and customer satisfaction. You will report directly to the local Aftermarket Managers and will work out of the Salem, OR location on a hybrid work schedule. Your responsibilities will include maintaining a full project load while meeting key project metrics, working directly with both internal and external customers as needed, and managing multiple ongoing projects from point-of-sale acceptance through delivery and installation at the customer site to successful invoicing at project completion. In this role, you will work on various customer-impacting components and systems required for the successful implementation of electronic key systems. Collaboration is key, as you will engage with multiple stakeholders, including internal team members, customer project stakeholders, and third-party contractors such as sales, manufacturing, supply chain, engineering, site survey and hardware specialists, schedulers, on-site contract installers, trainers, construction, and finance teams. Your goal will be to ensure a world-class customer experience and the successful on-time delivery of customer projects. Additionally, you will manage relationships with third-party business partners and customers, document all project-related activity and customer interactions in Salesforce, and handle smaller groups of connected projects, which may involve managing up to 10 projects simultaneously for one ownership group, along with additional reporting and tracking requirements by customers.

Responsibilities

  • Maintain full project load while meeting key project metrics.
  • Work directly with customers both internal and external on an as-needed basis.
  • Manage multiple ongoing projects simultaneously from point-of-sale acceptance through delivery and installation at customer site to successful invoicing at project completion.
  • Work on multiple customer impacting components and systems required for successful implementation of electronic key systems.
  • Collaborate with multiple stakeholders including internal team members, customer project stakeholders, and 3rd Party contractors to ensure a world-class customer experience and successful on-time delivery of customer projects.
  • Manage relationships with third party business partners and customers.
  • Document all project related activity and customer interaction in Salesforce and related project documentation.
  • Manage smaller groups of connected projects, with additional reporting and tracking requirements by customers.

Requirements

  • High School Diploma
  • 3+ years Project Coordination experience
  • U.S. Person status as defined by U.S. export control laws and regulations.

Nice-to-haves

  • BA/BS degree preferred
  • Project Coordination or Project Management related certifications or program degree desired
  • Previous experience in a position that required significant exposure to high profile customers and projects
  • Knowledge of hospitality and commercial construction and/or real estate
  • High level of initiative to continuously improve processes and customer experience through action and ownership.

Benefits

  • Employer subsidized Medical, Dental, Vision, and Life Insurance
  • Short-Term and Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • Health Savings Accounts
  • EAP
  • Educational Assistance
  • Parental Leave
  • Paid Time Off (for vacation, personal business, sick time, and parental leave)
  • 12 Paid Holidays
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