Aftermarket Project Coordinator

Do you want more than just a job? If you are looking for a great career opportunity you've come to the right place! We are currently hiring and seeking talented individuals to join our growing team! We offer competitive wages, a great benefit package plus the ability to grow and learn new things! If you aren't familiar with us, TPS is located in New Columbia, PA, and is a leader in thermal processing products and test solutions. We design and manufacture industrial and laboratory ovens and furnaces, and environmental temperature cycling and stability test chambers. Our product brands include Blue M, Gruenberg, Tenney and Lunaire. TPS provides equipment to a broad range of customers in different industries, such as, defense, aerospace, electronics, biotech, medical, pharmaceutical, lab animal science, energy, transportation, communications, commercial heat treating, die casting, agriculture, and materials processing. We offer great benefits including: * Medical, dental and vision insurances * paid vacation and company holiday time * 401k with employer match and immediate vesting * Employee training programs, tuition assistance and career growth opportunities! Visit our website for more information: https://www.tpsovens.com EOE AA M/F/H/V Summary: This position is responsible for the coordination and management of installations, service retrofit upgrades, new orders, and projects within the aftermarket department. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Provide accurate timelines and milestone information to customers and to internal team members. * Develop comprehensive lists of engineering schematics, parts lists, and documentation to support aftermarket projects. * Manage and develop retrofit kits and standardize parts lists to support installations and other projects. * Review upcoming service installations and prepare supplies/parts lists to be shipped on time with correct quantity. * Work directly with field service engineers to obtain accurate information pertaining to the project(s) and provide assistance. * Navigate internal systems to find needed data to support project requirements. * Communicate with clients regularly and monitor client satisfaction; escalate client concerns when unable to resolve directly. * Communicate with key subcontractors as required to ensure performance and manage commercial matters. * Participate in completing project related parts orders and work on special projects as needed. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Secondary degree in a management discipline and 2+ years of experience in project management related field desired. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, Data Sheets, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to analyze, through critical thinking, a verity of solutions to any one problem or improved methods to accomplish identical tasks. Computer Skills: MS Office software. Able to use BPCS and Salesforce applications a plus. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Core Competencies an individual should demonstrate: * Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group situations; Uses logical and rational approach. * Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. * Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. * Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests assistance; Meets commitments. * Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. * Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports teams efforts. * Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Recognizes others. * Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. * Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. * Quality and Quantity - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; meets productivity standards and strives to increase productivity; * Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. * Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Ability to learn and find information independently. * Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. * Volition to Learn - Welcomes opportunities that may expand on prior knowledge base or give way to entirely unique ways to think about obstacles or opportunities; Does not stray from the unknown, seeks only to evolve current skill. Ability to learn and find information independently.