Unclassified - Los Angeles, CA

posted 4 months ago

Part-time - Entry Level
Los Angeles, CA

About the position

Join the Hardcore Fitness team as a Front Desk Receptionist in Downtown Los Angeles! This part-time position is perfect for individuals who are passionate about fitness and customer service. As a Front Desk Attendant, you will be the first point of contact for our members, creating a welcoming and friendly atmosphere. Your role is crucial in ensuring that our members have the best possible experience every time they visit our gym. You will be responsible for greeting new and current members, answering and directing phone calls, and assisting with member check-ins. Additionally, you will help maintain the cleanliness of the gym and assist with social media postings to promote our community. This position requires a friendly demeanor, reliability, and a love for fitness. You will work Monday to Friday from 3:45 pm to 9:45 pm, totaling approximately 30 hours per week. If you are a self-starter with a passion for customer service and fitness, we would love to meet you!

Responsibilities

  • Greet and assist members with check-ins.
  • Route phone calls, members, and guests to the appropriate gym staff.
  • Assist in the maintenance and cleanliness of the gym and other high traffic areas.
  • Create a friendly, professional, and positive first impression on members and guests.
  • Post on social media to engage with the community.
  • Exhibit outstanding customer service in high stress and high paced situations.

Requirements

  • Bilingual Spanish speaker is mandatory.
  • High school diploma or equivalent.
  • 1 year of customer service experience (preferred).
  • 1 year of experience with Microsoft Office (preferred).
  • Organizational skills and ability to multitask.

Nice-to-haves

  • Fitness club experience.
  • Experience using a computerized database and check-in system.

Benefits

  • 401(k)
  • Paid time off
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