Agent in Charge: Inventory Operations

$39,520 - $44,637/Yr

Prairie Cannabis - Warrenville, IL

Full-time - Entry Level

Warrenville, IL

About the position

The Agent in Charge: Inventory Operations at Prairie Cannabis is a leadership role responsible for overseeing daily operations within the dispensary, ensuring compliance with state regulations, and delivering exceptional customer service. This position involves managing inventory operations, leading a team of budtenders, and implementing marketing strategies to enhance brand awareness and sales. The ideal candidate will possess strong leadership skills, in-depth knowledge of cannabis products, and a commitment to operational excellence.

Responsibilities

• Maintain organization in the vault and day storage areas and ensure daily completion of inventory checks.
• Investigate and reconcile reported discrepancies following standard operating procedures (SOP).
• Oversee product destruction in compliance with regulations, coordinating with OPS.
• Ensure timely placement of items nearing expiration (within 60 days) on sale and accurately record manifests, including expiration dates.
• Maintain an up-to-date calendar with upcoming delivery schedules and ensure all products are available for sale within 24 hours of their arrival.
• Manage accessory program stock, complete ordering, and confirm product availability for upcoming promotions.
• Monitor and enforce point-of-sale (POS) inventory practices.
• Greet and engage with customers in a friendly and professional manner, acting as a knowledgeable and approachable resource.
• Answer questions and provide information about cannabis products, making recommendations based on customer preferences, needs, and desired effects.
• Stay up-to-date with the latest cannabis strains, products, and consumption methods.
• Educate customers on proper dosage and consumption methods.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Train staff on compliance procedures, including age verification and product handling.
• Oversee inventory levels and maintain accurate records of product quantities; monitor product quality and report any issues to the appropriate authorities.
• Coordinate with suppliers to replenish stock and ensure a diverse product selection; ensure products are properly labeled and stored.
• Complete and submit required reports and documentation in accordance with State and company regulations.
• Collaborate with management and marketing teams to develop and implement sales and marketing strategies.
• Lead, train, and motivate a team of budtenders to deliver outstanding customer service; foster a positive work environment that promotes teamwork and employee growth.
• Maintain cleanliness and organization of the dispensary.
• Perform additional duties as assigned by company leadership.

Requirements

• High school diploma or equivalent required.
• Minimum of two (2) years of supervisory experience, preferably in cannabis.
• Ability to work in a fast-paced, heavily regulated environment.
• Strong customer service and communication skills.
• Retail experience preferred.
• Attention to detail and accuracy in record keeping.
• Flexibility to work required evenings, weekends, and holidays is required.
• Ability to handle responsibilities without direct supervision.
• Must be 21 years of age and ability to pass State required background qualifications.

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance