Agent - PINKERTONR5439

Full-time

Raytown, MO

Administrative and Support Services

About the position

The Agent at Pinkerton Consulting & Investigations will be responsible for providing high-level security services, including concierge-level security, emergency response, and conducting investigations. This role requires a strong commitment to the company's core values of integrity, vigilance, and excellence, while ensuring the safety and security of clients in various environments.

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the company location and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events.
• Secure the client's residential perimeter.
• Review CCTV, manage access controls, and respond to alarms, as needed.
• Identify and escalate equipment deficiencies/failures.
• Perform all other duties as assigned.

Requirements

• High School Diploma or GED with law enforcement, military, and/or security experience.
• MO security license required.
• Concierge-level customer service experience.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Strong problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Solid verbal and written communication skills.
• Computer knowledge; Microsoft Office.