ICF International - Annapolis, MD

posted 28 days ago

Full-time - Mid Level
Remote - Annapolis, MD
Administrative and Support Services

About the position

ICF's IT Modernization division is seeking an experienced Agile Business Project Manager to support federal clients. This role involves leading Agile project management efforts, serving as a product owner, and establishing strong relationships with business stakeholders to understand their needs and drive project success. The position requires a blend of technical expertise, leadership, and communication skills to manage projects effectively and ensure client satisfaction.

Responsibilities

  • Serve as the product owner and customer lead
  • Establish business stakeholder responsibilities
  • Practice Agile Project Management methodology with an emphasis on flexibility, collaboration, and customer satisfaction
  • Manage schedule of business activities and ensure alignment with implementation schedule adhering to Agile project management
  • Lead Business Process re-engineering efforts to achieve improvements in productivity, cycle times, quality, and customer satisfaction
  • Create functional documentation (Workflows, User Guides, Training Materials)
  • Ensure completion of business stakeholder activities with coordination with the team, other stakeholder groups, and technical teams
  • Obtain and communicate group and stakeholder confirmation of requirements with multiple team members
  • Review product demos and share feedback to implementation teams
  • Provide assessments of technical implementation and determine customer satisfaction with functional requirements
  • Actively perform User Acceptance Testing and ensure participation from the team
  • Lead stakeholder engagement with other Agile ceremonies including daily scrums, requirements grooming, retrospectives, etc.
  • Create management reporting and presentations
  • Responsible for raising project issues and ensuring escalation as needed

Requirements

  • 5+ years of experience leading technology consulting engagements with clients
  • 5+ years of Project Management experience
  • 3+ years of Federal or US Government experience
  • 3+ years of experience developing technology artifacts, business requirements, and conducting UAT
  • 3+ years of experience in Agile project management
  • BS degree from an accredited institution
  • US Citizen or Green Card Holder due to federal contract requirements
  • Must be able to obtain U.S. Government Public Trust Clearance
  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.)

Nice-to-haves

  • Project Management Professional (PMP)
  • Professional Scrum Master
  • 3+ years of experience working with low-code/no-code platforms such as ServiceNow, Appian
  • Experience working with a Federal Government customer
  • Strong leadership, communication, and team management skills
  • Exceptional problem-solving and critical thinking abilities
  • Excellent communication, presentation, and stakeholder management skills
  • Conflict resolution skills to mitigate risks, resolve issues, and ensure timely and accurate delivery.

Benefits

  • Competitive salary
  • Remote work flexibility
  • Comprehensive health insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Professional development opportunities
  • Diversity and inclusion programs
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