agile coach

$121,326 - $131,726/Yr

Randstad - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Administrative and Support Services

About the position

The Agile Coach position is responsible for leading complex process improvement initiatives and developing effective working relationships with internal clients and stakeholders. This role involves providing training, coaching, and consulting to enhance agile practices and ensure positive business outcomes. The Agile Coach will also support the development of training materials and manage quality assurance processes.

Responsibilities

• Participates as a key member of a coaching team to lead complex or large improvement initiatives (FLOW, DPM, etc.).
• Provides training, coaching, and consulting across IIG and IIG Technology.
• Aligns agile practices to positive business and client outcomes by leveraging functional expertise.
• Leads complex or large process improvement initiatives using process improvement methodology (e.g., Lean, Agile, etc.).
• Develops and applies process definition, improvement, and design methodologies to improve business processes.
• Concatenates process improvement data and uses key metrics to measure outcomes.
• Manages process improvement initiatives from inception through implementation, ensuring deadlines are met.
• Develops documentation to support analysis and improvement including business requirements, functional specifications, process maps, and gap/problem analyses.
• Supports the development of training and/or change management materials and activities to support new processes and procedures.
• Coordinates follow-up meetings for project teams using process improvement tools to ensure work is completed and improvements are maintained.
• Plans and implements quality assurance and compliance processes.
• Participates in special projects and performs other duties as assigned.

Requirements

• Minimum of five years related work experience with progressive responsibility required.
• Undergraduate degree or an equivalent combination of training and experience required.
• Graduate degree preferred.
• Process improvement certification (i.e. McKinsey Lean training, Six Sigma certification) preferred.
• Ability to obtain certification within 1 year period required.

Benefits

• Health insurance
• 401K contribution
• Incentive and recognition program