Cigna - St. Louis, MO

posted about 1 month ago

Full-time - Mid Level
Hybrid - St. Louis, MO
5,001-10,000 employees
Insurance Carriers and Related Activities

About the position

The Agile Product Manager for Evernorth Accountable Care will play a crucial role in enhancing healthcare delivery by collaborating with technology teams and business stakeholders. This position focuses on developing capabilities related to claims pricing, payment, and reporting, ensuring that solutions align with business objectives and deliver value. The Agile Product Manager will facilitate agile ceremonies, manage project roadmaps, and actively participate in decision-making processes to drive improvements in healthcare services.

Responsibilities

  • Translate business and user objectives into requirements and acceptance criteria, developing and documenting business requirements in a detailed and timely manner.
  • Collaborate in an Agile environment and liaison with team members to effectively communicate business requirements and expectations.
  • Document and maintain project plans/roadmaps to effectively manage expectations internally and externally.
  • Participate in and/or facilitate ideation and strategy sessions to identify features that will continually enhance ENAC claims, payment, and reporting capabilities.
  • Perform business acceptance testing of features in a QA and Production environment to verify accuracy and ensure content is defect free.
  • Differentiate when to make certain business requirements decisions independently vs. when to facilitate getting to an aligned decision across business leaders and stakeholders.
  • Actively prepare material and facilitate discussions with the ENAC leadership team to drive key decisions.

Requirements

  • Bachelor's Degree in related field strongly preferred.
  • Experience within healthcare required; healthcare claims experience preferred.
  • At least 2 years working knowledge of agile methodology and experience interfacing with technology teams in an agile environment required.
  • Advanced knowledge of programs like Jira, Jira Align, Confluence & SharePoint.
  • Strong writing skills and ability to deliver information clearly, directly, and efficiently in a written format.
  • Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business.
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
  • Ability to sustain momentum under challenging circumstances, working with all stakeholders and delivery teams.
  • Demonstrates strong decision making skills and problem solving techniques.
  • Demonstrates ability to work independently and as part of a collaborative team in a fast paced, high volume, rapidly changing environment.
  • Ability to predict challenges and seek to proactively head-off obstacles.
  • Both technically deep and business savvy enough to interface with cross-functional partners.
  • Strong interpersonal, communication, facilitation, and presentation skills.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid holidays
  • Paid time off
  • Smoking cessation program
  • Tuition reimbursement
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