020 Travelers Indemnity Co - Hartford, CT

posted 3 months ago

Full-time - Entry Level
Hartford, CT
10,001+ employees

About the position

Travelers is seeking an Agile Product Owner to lead a team in delivering capabilities and solutions in an agile manner. This position is crucial as it acts as the voice of the end-user, guiding the day-to-day work of a smaller scale team with a focus on achieving defined outcomes rather than dictating how the work is completed. The Agile Product Owner will play a key role in the evolution of the Inland Marine product, which aims to provide a more modern, competitive, and simplified offering. This initiative marks the beginning of a multi-year and multi-track investment, setting the stage for future products that will be layered on over time. The Product Owner will be at the forefront of simplifying and modernizing Traveler's supporting platforms by leveraging industry capabilities such as Cloud and Guidewire, as well as emerging business patterns. In this role, the Agile Product Owner will define, prioritize, and ensure a ready backlog of work for the product team, accepting final product output while focusing on the achievement of defined outcomes. They will effectively manage a backlog of deliverables and capabilities, engaging in 'test and learn' experimentation to refine future deliverables, measure performance, and adjust the overall roadmap as necessary. The Product Owner will also articulate team goals and strategy to key stakeholders, ensuring alignment with the circle and value stream vision. They will act as the voice of the end-user, responding to customer feedback and ensuring that team outputs meet defined acceptance criteria. Additionally, the Agile Product Owner will own the team backlog, making trade-off decisions to maximize value, optimize the flow of value by setting objectives and key performance indicators (KPIs), and inform business readiness by understanding the impact of change. They will provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks or impediments while seeking opportunities for continuous team and process improvement. The role also involves partnering with Circle Leads and peers to communicate resource requirements effectively and sharing best practices across teams to ensure alignment and consistency in working methods within a value stream. The Agile Product Owner will foster an innovative, inclusive, and diverse team environment, promoting a positive team culture and encouraging collaboration and self-organization.

Responsibilities

  • Define, prioritize and ensure a ready backlog of work for a smaller scale product team.
  • Accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed.
  • Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation.
  • Understand and implement team goals and strategy, ensuring alignment with circle and value stream vision.
  • Articulate team goals and strategy effectively to key stakeholders, Circle Leads and team members.
  • Act as voice of the end-user; respond to customer feedback ensuring needs and requirements are clearly defined.
  • Ensure team work product meets defined acceptance criteria.
  • Own team backlog, including prioritization and refinement; make trade-off decisions to maximize value.
  • Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
  • Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance.
  • Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments.
  • Look for opportunities for continuous team and process improvement.
  • Partner with Circle Leads and peers to effectively communicate resources required to achieve defined business outcomes.
  • Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
  • Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.

Requirements

  • Bachelor's degree preferred.
  • Two years of experience in Agile product management preferred.
  • Two years of work experience in related field required.

Nice-to-haves

  • Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
  • Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives.
  • Influence: Ability to influence behaviors of leaders and without traditional hierarchy.
  • Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
  • Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
  • Collaboration: Expertise working with others in a cross-functional multi-team environment.
  • Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.

Benefits

  • Health Insurance: Coverage for employees and their eligible family members from the first day of employment.
  • Retirement: 401(k) matching dollar-for-dollar up to the first 5% of eligible pay, subject to an annual maximum; Pension Plan fully funded by Travelers; Paying it Forward Savings Program for student loan payments.
  • Paid Time Off: Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: Tools, discounts, and resources for wellness goals; access to free professional counseling services and health coaching.
  • Volunteer Encouragement: Matching Gift and Volunteer Rewards program to support charitable contributions.
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