Agile Product Owner - PI Self-Service

$96,400 - $159,100/Yr

Travelers - Hartford, WI

Full-time - Entry Level

Hartford, WI

Insurance Carriers and Related Activities

About the position

The Agile Product Owner for PI Self-Service at Travelers will lead a smaller scale product team to deliver capabilities and solutions in an agile manner. This role focuses on acting as the voice of the end-user, managing the product backlog, and ensuring that the team meets defined outcomes while optimizing the digital customer experience through the MyTravelers website and mobile app.

Responsibilities

• Define, prioritize and ensure a ready backlog of work for a smaller scale product team.
• Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation.
• Understand and implement team goals and strategy, ensuring alignment with circle and value stream vision.
• Act as voice of the end-user; respond to customer feedback and ensure team work product meets defined acceptance criteria.
• Own team backlog, including prioritization and refinement; make trade-off decisions to maximize value.
• Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
• Inform and participate in business readiness; understand the impact of change and manage adoption.
• Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks.
• Partner with Circle Leads and peers to communicate resources required to achieve defined business outcomes.
• Share best practices across teams to ensure alignment and consistency in ways of working.
• Foster an innovative, inclusive and diverse team environment.

Requirements

• Bachelor's degree preferred.
• Two years of experience in Agile product management preferred.
• Two years of work experience in related field required.

Nice-to-haves

• Agile Mindset: Embody Agile core values and principles.
• Product Mindset: Focus on defining a product value proposition.
• Influence: Ability to influence behaviors of leaders.
• Servant Leadership: Foster an environment where individuals thrive.
• Communication: Ability to communicate effectively at all levels.
• Collaboration: Expertise working in a cross-functional environment.
• Continuous Improvement: Commitment to continually improve and share learning.

Benefits

• Health Insurance from the first day of employment.
• 401(k) matching contributions dollar-for-dollar up to 5% of eligible pay.
• Pension Plan that is 100% funded by Travelers.
• Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program with access to counseling services and health coaching.
• Volunteer Encouragement with Matching Gift and Volunteer Rewards program.