Agile Product Owner Sr. Advisor - Evernorth Accountable Care - Hybrid

Qualcare - Denver, CO

Full-time - Senior

Hybrid - Denver, CO

Ambulatory Health Care Services

About the position

Evernorth Accountable Care is a new business initiative focused on partnering with healthcare providers to establish value-based care relationships, aimed at improving patient care while reducing overall healthcare costs. The Agile Product Owner will play a crucial role in developing the claims pricing and payment capabilities that are essential for the foundation and long-term growth of this business. This position requires acting as a liaison between business stakeholders and technology teams to set clear business objectives, communicate capability requirements, and prioritize enhancements effectively. The Agile Product Owner will also be responsible for identifying opportunities for process improvements, establishing deadlines, aligning responsibilities, and monitoring progress against set goals. In this role, the Agile Product Owner will serve as a leader on a claims-focused scrum team, breaking down complex requirements into user stories that can be effectively worked on by technology teams. The individual will facilitate refinement sessions, set direction regarding the sequencing of work, and lead or participate in agile ceremonies. Close collaboration with the product manager is essential to ensure that team-level priorities are continuously aligned with program-level objectives. Additionally, the Agile Product Owner will develop and implement processes for effective implementation and integration, create standard operating procedures, and ensure a smooth transition of capabilities into a business-as-usual environment. Key responsibilities include translating business and user objectives into detailed requirements and acceptance criteria, collaborating in an Agile environment to communicate business requirements, documenting and maintaining project plans and roadmaps, monitoring project progress, facilitating ideation and strategy sessions, testing application features, and utilizing data and analytics to drive business decisions. This role is pivotal in ensuring that the claims pricing and payment capabilities are continually enhanced to meet the evolving needs of the business and its stakeholders.

Responsibilities

• Serve as a leader on a claims-focused scrum team.
• Break down requirements into user stories for technology teams.
• Facilitate refinement sessions and set direction for work sequencing.
• Lead and participate in agile ceremonies.
• Liaise with the product manager to align team-level priorities with program-level objectives.
• Develop and implement processes for effective implementation and integration.
• Create standard operating procedures for business operations.
• Transition capabilities into a business-as-usual environment.
• Translate business and user objectives into requirements and acceptance criteria.
• Document and maintain project plans and roadmaps.
• Monitor project progress and resolve issues as they arise.
• Participate in ideation and strategy sessions to identify feature enhancements.
• Test application features in QA and Production environments.
• Identify key trends through data and analytics to inform business decisions.

Requirements

• Bachelor's Degree in a related field strongly preferred; Master's Degree ideal.
• Experience within healthcare required; healthcare claims and/or EDI experience preferred.
• At least 1 year working knowledge of agile methodology and experience interfacing with technology teams in an agile environment required.
• Advanced knowledge of programs like Jira, Jira Align, Confluence & Point.
• Proven ability to develop strong working relationships and establish credibility across functional lines.
• High attention to detail and ability to manage multiple competing priorities simultaneously.
• Ability to sustain momentum under challenging circumstances and work with all stakeholders.
• Demonstrates strong decision-making skills and problem-solving techniques.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to predict challenges and proactively address obstacles.
• Strong interpersonal, communication, facilitation, and presentation skills.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Well-being and behavioral health programs
• 401(k) with company match
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays