Agile Project Manager

Full-time - Mid Level

VA

About the position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl Project Managers oversee the delivery of major projects within scope, schedule, and budget. You’ll be the driving force for every aspect of a program’s success, and the 'conductor' who orchestrates everyone’s efforts to make beautiful music together. As the single point of contact to the client, you’ll also be the living embodiment of Kyndryl’s reputation every day. As Project Manager, you have command of a very full and detail-oriented calendar. You’ll be constructing detailed project plans, managing teams, and leading meetings, status calls, and planning and cadence meetings. You will analyze and mitigate risks, manage finances, make sure the team has the right skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and generally delight our clients. Plans often evolve as a project unfolds, so you’ll need to practice continuous structural thinking and take ownership for value delivery, not just task scheduling. Communication is 90% of the job. You’re the single point of contact with the client, partners, and all stakeholders, supporting them and ensuring they get what they need. You’re also the bridge to every other team on the project, including both technical and account roles. This results in an exciting multicultural, often multilingual environment. You need to like interactions with other people and know how to be kind and empathetic but also assertive — and handle customer change requests with diplomacy. You’re going to be meeting a lot of people, networking, and forging relationships. Our 'one team with the customer' concept means you’ll develop especially strong partnerships with the client and elsewhere. Some projects or clients even involve 'embedding' with the client at their location. This puts more visibility on you personally, but it also gives you more opportunity to add value to the relationship. This is one of the things Kyndryls love about working here. It’s a great way to hone your service and people skills, and it lays the groundwork for career growth both laterally and vertically.

Responsibilities

• Oversee the delivery of major projects within scope, schedule, and budget.
• Construct detailed project plans and manage teams.
• Lead meetings, status calls, and planning and cadence meetings.
• Analyze and mitigate risks and manage finances.
• Ensure the team has the right skills and plan/delegate activities to hit deadlines.
• Deliver on SLAs and delight clients.
• Act as the single point of contact with the client and stakeholders.
• Support clients and ensure they get what they need.
• Network and forge relationships with various teams and stakeholders.

Requirements

• Must be able to be fulltime onsite at client site in Richmond, VA.
• Bachelor's degree.
• Minimum of 5+ years of agile project management experience with large system integration projects.
• Ability to lead large organizational cross-functional teams.
• Strong organization and planning skills.
• Teamwork with a 'one team' philosophy.
• Excellent written and verbal communication skills.
• Customer-facing experience.
• Ability to interact confidently with stakeholders of all levels.
• Ability to travel up to 50% based on business needs.

Nice-to-haves

• Microsoft Project Management software experience.
• Microsoft Azure certification.
• SCRUM or Project Management certifications.

Benefits

• Comprehensive benefits package including medical and dental coverage.
• Disability and retirement benefits.
• Paid leave and paid time off.
• Discretionary annual bonus program based on performance.