Agile Scrum Master - AVP

$87,280 - $130,920/Yr

Citigroup - Tampa, FL

Full-time - Mid Level

Tampa, FL

Credit Intermediation and Related Activities

About the position

Citi, the leading global bank, is seeking an experienced Agile Scrum Master to join our Retail Credit Risk Technology Oversight area. This position is crucial for providing effective collaboration, facilitation, and leadership within our Agile teams. The Scrum Master will be responsible for advocating and coaching Agile processes, ensuring that the teams adhere to the Scrum framework while continuously seeking opportunities for improvement. The ideal candidate will have a strong background in Agile methodologies and will play a key role in fostering a culture of openness, collaboration, and continuous improvement within the teams. As a Scrum Master, you will own and facilitate Agile ceremonies, including project planning, daily stand-ups, sprint reviews, and retrospectives. You will track and communicate sprint and release progress, ensuring that all information radiators are current and accessible. Your leadership will be instrumental in delivering complex technology and business solutions, and you will champion the Scrum way of life across the development teams. You will also be responsible for resolving impediments that may hinder the team's progress and will leverage data to measure and monitor progress against commitments. In addition to coaching the teams on Scrum and Kanban practices, you will guide them in managing dependencies and facilitate Program Increment (PI) Planning. Your role will involve working closely with the Product Owner to maximize efficiency and effectiveness in achieving project objectives. You will also be expected to protect the team from outside interference and ensure adherence to Citi's Agile SDLC processes and procedures. This position requires a proactive approach to fostering an environment of trust, creativity, and team growth, empowering the team to self-organize and continuously improve their processes.

Responsibilities

• Own, advocate, and coach Agile (scrum) processes, ensuring that the team is always following the framework and looking for opportunities to continuously improve.
• Serve as Scrum Master for up to two Agile teams.
• Uphold Agile values and principles; facilitate Agile ceremonies.
• Focus teams to deliver value quickly.
• Foster a motivating culture of openness, collaboration, and continuous improvement.
• Coordinate across other Agile teams for complex projects.
• Take action based on retrospectives and sprint team metrics to improve sprint team execution approaches and team velocity.
• Organize and facilitate project planning, daily stand-up meetings, Sprint reviews, retrospectives, sprint and release planning and other Scrum-related meetings.
• Track and communicate sprint/release progress via information radiators.
• Ensure all information radiators are current and broadly available.
• Play a key leadership role in the delivery of complex technology and business solutions.
• Champion and embody the Scrum way-of-life across the development teams.
• Encourage and support iterative and collaborative development - favoring people over process.
• Escalate and/or resolve impediments to help your team ship code.
• Leverage data to measure & monitor progress against commitments.
• Coach teams on the basics of Scrum or Kanban (as needed) in simple terms.
• Adoption of standard practices for Scrum Management and Sprint planning, program management, Metrics management and reporting.
• Guiding and coaching the Scrum Team and organization on how to use Agile/Scrum practices and values to meet program objectives.
• Creatively apply Scrum management/ Sprint Planning processes to address unique situations; Assess Scrum execution status and direct corrective measures to ensure program success including escalation and visibility to senior leadership when appropriate.
• Cultivate and foster an environment of trust, good faith, team growth, creativity and empower the team to self-organize.
• Facilitate discussion and conflict resolution.
• Take ownership and work with the Product Owner to maximize efficiency and effectiveness and attainment of project objectives.
• Protect the team from outside interference, removing impediments, and ensure that the work is delivered as a team.
• Ensure the scrum team is adhering to the core agile principles of collaboration, task prioritization, team accountability and visibility.
• Ensure adherence to the Citi Agile SDLC processes and procedures.
• Act as advisor or ad-hoc coach to those new to Agile methodology and guide them in the adoption of Agile software development practices (writing user stories, release schedules and integration planning, scrum meetings, velocity and capacity planning).
• Act as Scrum master for scrum team(s) with a focus on guiding the teams towards improving the way they work.
• Guide scrum team(s) on how to manage dependencies between teams and third parties when making Sprint commitments.
• Facilitate Program Increment (PI) Planning and development of long-term roadmaps.

Requirements

• 5-8 years of total experience with 3-5 years as a Scrum Master.
• In-depth knowledge of Scrum and implementation of Agile methodologies in large-scale enterprise projects.
• 3-5 years of relevant experience in Retail Credit Risk or Financial Industry preferred.
• Strong communication skills.
• Hands-on experience with Agile/Scrum practices, Confluence, Jira, and collaboration tools.
• Strong knowledge of Scrum Management, Sprint and Release planning.
• Experience running Agile at scale as a SAFe RTE or Scrum of Scrum manager.
• Experience being on multiple Scrum teams in various contexts (different team sizes, organizations, cultures, co-located vs. distributed).
• Bachelor's/University degree or equivalent experience.

Nice-to-haves

• Experience with Kanban methodologies.
• Familiarity with SDLC processes.
• Experience in coaching teams on Agile practices.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance