Agile Scrum Master Consultant

- Senior

Remote - Chicago, IL

Insurance Carriers and Related Activities

About the position

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under minimal direction, the Agile Scrum Master Consultant provides consulting and project support for self-organized teams using the Agile Scrum methodology to deliver IT and business solutions for CNA. The Scrum master consultant will also be responsible for organizing and facilitating project planning, daily scrum, sprint reviews, retrospectives, sprint and release planning as needed by the scrum teams. They are a recognized subject matter expert on Agile processes, tools, best practices, existing standards with hands-on exposure to multiple versions of Agile (Scrum, Kanban, XP).

Responsibilities

• Serves, leads, coaches, and supports multiple Agile Scrum Teams on complex initiatives, with teams consisting of internal & external (onshore and offshore) as well as business and technical resources in the delivery of IT and business products and solutions.
• Facilitates Scrum ceremonies and agile practices (such as daily standups, sprint review meetings, retrospective meetings, cross-team coordination, etc.), ensuring that Scrum Teams adhere to the Scrum values.
• Identifies and resolves delivery impediments to optimize delivery flow and escalates impediments that cannot be resolved to senior leadership.
• Fosters an environment of continuous improvement / learning and drives substantial improvement to the team.
• Serves as recognized Agile subject matter expert, thought leader, and mentor with extensive knowledge of Agile processes, tools, best practices, and standards.
• Reviews and provides feedback on potential new tools / processes in the Agile space and is a visible champion for adopting them.
• Creates a strong team environment, with high team morale and cohesion.
• Supports the Product Owner in managing backlog and guides the Product Owner / Scrum Team in prioritization.
• Promotes practices that ensure delivery of quality products, ensuring that transparency is maintained around delivery progress, quality and schedule.

Requirements

• Prior experience with Agile Scrum methodology in a Scrum Master role.
• Solid experience acting as a servant-leader with strong coaching and mentoring skills.
• Experience on teams delivering modern software for enterprises using Agile methodologies.
• Strong communication, facilitation, and interpersonal skills.
• Excellent personal organizational skills and prior experience using Agile management tools such as Jira.
• Proven track record of experience applying App. Dev. best practices on an initiative.

Nice-to-haves

• Scrum Master Certification (CSM) preferred.
• Applicable certifications preferred.

Benefits

• Comprehensive and competitive benefits package to help employees and their family members achieve their physical, financial, emotional and social wellbeing goals.