Agile Scrum Master/Kanban FlowMaster@DurhamNorth Carolina----Hybrid

Humac Co., Ltd. - Durham, NC

Full-time

Durham, NC

Professional, Scientific, and Technical Services

About the position

The Agile Scrum Master/Kanban FlowMaster position at DHHS ITD in Durham, North Carolina, is a hybrid role that requires an experienced professional to work within various agile frameworks, including Scrum and Kanban, while supporting the organization's vision to transition towards the SAFe framework. The individual in this role will serve as a coach and advisor to both teams and leadership, guiding them on the desired Scrum processes, procedures, values, and interactions, as well as identifying opportunities for continuous improvement. The Scrum Master or Kanban Flow Master will strive to enable teams to become self-organizing, cross-functional, and accountable, assisting them in achieving their Sprint plans by facilitating Scrum, Kanban, and SAFe events, removing impediments, and resolving issues that are outside the team's control. In addition to coaching, the resource will lead the planning and execution of development and delivery efforts for one or more products, ensuring high standards are met. The ideal candidate must be coachable and adept at collaborating with Product Owners, Scrum/Flow Masters, Developers, and Stakeholders. This role will also involve executing and adhering to the Agile transformation strategies laid out by the Agile Transformation Coach and transformation team, fostering an understanding of Agile principles that drive customer and business value while cultivating a healthy Agile team culture. The Scrum Master/Kanban Flow Master will be responsible for managing and assisting with requirements gathering, design, development, and implementation of the Cram/Java web-based software application on n-tier infrastructure, interfacing with various internal and external applications across multiple platforms. Utilizing Agile principles, the individual will work closely with Product Owners and project teams to resolve backlog items, ensuring that deliverables meet requirements, are effective solutions, and are delivered with quality. This position plays a crucial role in resolving business and team conflicts, actively engaging in technical matters, identifying gaps, and ensuring Product Owner involvement in business decisions and the description of business flows. The role requires a high level of expertise in understanding and estimating work effort, collaborating to refine prioritized backlogs, and facilitating Scrum ceremonies or Kanban events, along with other aspects of Agile methodology.

Responsibilities

• Coach and advise teams and leadership on Scrum processes, procedures, values, and interactions.
• Facilitate Scrum, Kanban, and SAFe events to enable teams to achieve their Sprint plans.
• Remove impediments and resolve issues outside of the team's control.
• Lead the planning and execution of development and delivery efforts for one or more products.
• Manage and assist with requirements gathering, design, development, and implementation of web-based software applications.
• Work closely with Product Owners and project teams to resolve backlog items and ensure deliverables meet requirements.
• Engage in conflict resolution and technical matters to support business decisions.
• Collaborate to refine prioritized backlogs and facilitate Scrum ceremonies or Kanban events.

Requirements

• 7 years of experience in strong organization and analytical thinking skills, turning complex business needs into user scenarios, flows, and diagrams.
• 5 years of experience understanding and implementing Agile values, principles, and practices (i.e., Kanban, Scrum) based on Team's maturity.
• 7 years of hands-on experience with tools like MS Project, MS Excel, MS Word, MS PowerPoint, and SharePoint.
• 7 years of experience working with stakeholders for backlog item prioritization, grooming, and understanding of epic/stories/tasks.
• 7 years of experience with JIRA to create/enhance dashboards, monitor progress of sprint/work flow, and provide statuses in a timely manner.
• 7 years of demonstrated experience working on multiple priorities and/or projects simultaneously without impacting the quality of work.
• 7 years of experience with work breakdown and estimation, sprint planning, monitoring progress, and removing impediments to deliver solutions for business needs.
• 5 years of strong experience using facilitation and communication skills with both technical and non-technical audiences.
• 7 years of strong experience using risk and business impact analysis and reporting skills.
• 4 years of experience in gaining buy-in and support from stakeholders.
• 4 years of experience managing, maintaining, and analyzing data to derive meaningful and actionable insights about the portfolio.
• 4 years of demonstrated experience using effective leadership, interpersonal, and conflict resolution skills.
• 4 years of demonstrated experience working with planning just enough, just in time to START moving forward.
• Certified Scrum Master or Kanban certification (highly desired).
• Certified SPC or SAFe agilist in SAFe transformation (desired).
• 2 years of experience with setup, tracking, monitoring flow, and reporting in Jira (required).
• 5 years of hands-on experience in software development and debugging using programming languages like Java or .Net/C# (required).
• 5 years of hands-on SQL experience in relational databases like Oracle, SQL Server, etc. (required).

Nice-to-haves

• Knowledge of DevOps practices (desired).
• Experience with JIRA Align and Portfolio Planning (desired).