BCforward - Chicago, IL

posted about 2 months ago

Full-time - Mid Level
Chicago, IL
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

The Agile Scrum Master position at BCforward is a critical role that supports the NextGen Platforms built around Big Data Technologies, including Hadoop, Spark, Kafka, Impala, HBase, Docker-Container, Pod man, OpenShift/Kubernetes, and Ansible. This position involves managing the full life cycle of applications within an agile development process, requiring a high level of interaction and collaboration with clients, development teams, vendors, and other partners. The Scrum Master will work on complex, major, or highly visible tasks that support multiple projects, necessitating expertise across various areas. In this role, the Scrum Master will provide subject matter expertise in managing complex programs and project milestones while also assisting the team with business-as-usual (BAU) and ad-hoc operational activities. Responsibilities include managing the platform book of work using agile methodologies, which encompasses overseeing projects and tasks related to upgrades, bug fixes, deployments, metrics, monitoring, and platform automation. The Scrum Master will also maintain a list of action items from critical user engagement forums, such as Platform Stability and Business and Book of Work reviews. As a liaison between client partners and vendors, the Scrum Master will coordinate efforts with other team members and manage a complex suite of projects using Agile/Scrum methodologies. The ideal candidate will have experience delivering large projects that significantly impact multiple lines of business and may involve cross-functional or inter-departmental implications. The role demands the ability to achieve results quickly in a fast-paced environment with competing priorities, along with strong communication skills to navigate all levels of the organization. Additionally, the Scrum Master will be responsible for executive reporting and presentations, requiring a high degree of organization and critical thinking at both strategic and tactical levels. Familiarity with various project management tools, particularly JIRA, and proficiency in Microsoft Office applications are essential. Experience with Big Data Technologies and relevant certifications such as PMP will be advantageous.

Responsibilities

  • Manage the platform book of work using agile methodologies (JIRAs, sprints, team meetings).
  • Oversee projects/tasks involving upgrades, bug fixes, deployments, metrics, monitoring, and platform automation.
  • Assist in maintaining a list of action items from critical user engagement forums like Platform Stability and Business and Book of Work reviews.
  • Serve as a liaison between client partners and vendors in coordination with other team members.
  • Provide subject matter expertise in managing complex programs and project milestones.
  • Deliver large projects with significant impact to multiple lines of business.
  • Achieve results quickly in a fast-paced organization with multiple and competing priorities.
  • Communicate clearly and navigate at all levels in the organization.
  • Prepare executive reports and presentations.

Requirements

  • Experience as a Scrum Master managing complex projects using Agile/Scrum methodologies.
  • Proficient in JIRA, Word, Excel, PowerPoint, and MS Project.
  • Experience working with Big Data Technologies such as Cloudera, Hadoop, Impala, Hive, Spark, Kafka, Docker-Container, OpenShift, and Kubernetes.
  • Strong organizational skills with critical thinking abilities at both strategic and tactical levels.
  • Ability to communicate effectively at all levels of the organization.
  • PMP and other Product Management certifications are preferred.

Nice-to-haves

  • Experience in program management within a technology-focused environment.
  • Familiarity with additional project management tools and methodologies.

Benefits

  • Major medical insurance
  • Health Savings Account (HSA)
  • Dental insurance
  • Vision insurance
  • Employer-provided group life insurance
  • Voluntary life insurance
  • Short-term disability
  • Long-term disability
  • 401k retirement plan
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