BCforward - Chicago, IL

posted about 2 months ago

Full-time - Mid Level
Chicago, IL
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

The Agile Scrum Master role at BCforward is a pivotal position that supports the NextGen Platforms built around Big Data Technologies such as Hadoop, Spark, Kafka, Impala, HBase, Docker-Container, Pod man, OpenShift/Kubernetes, and Ansible. This role is integral to the full life cycle of application development and is part of an agile development process. The Scrum Master will be expected to interact, develop, engineer, and communicate collaboratively at the highest technical levels with clients, development teams, vendors, and other partners. The position requires a seasoned professional who can manage complex programs and project milestones while also assisting the team with business-as-usual (BAU) and ad-hoc operational activities. The Scrum Master will be responsible for managing the platform's book of work using agile methodologies, including JIRA, sprints, and team meetings. This involves overseeing projects and tasks that include upgrades, bug fixes, deployments, metrics, monitoring, platform automation, and maintaining a list of action items from critical user engagement forums such as Platform Stability and Business and Book of Work reviews. The role serves as a liaison between client partners and vendors, coordinating with other team members to ensure project success. In this fast-paced environment, the Scrum Master must be able to achieve results quickly, thrive under pressure, and manage multiple competing priorities. Strong communication skills are essential for navigating all levels of the organization, along with executive reporting and presentation skills. The ideal candidate will be highly organized, possess critical thinking abilities at both strategic and tactical levels, and be familiar with various project management tools. Proficiency in JIRA, Word, Excel, PowerPoint, and MS Project is required, along with experience in Big Data Technologies like Cloudera, Hadoop, Impala, Hive, Spark, Kafka, Docker-Container, OpenShift, and Kubernetes. PMP and other Product Management certifications are also preferred.

Responsibilities

  • Manage complex programs and project milestones using Agile/Scrum methodologies.
  • Oversee the platform's book of work, including upgrades, bug fixes, and deployments.
  • Facilitate team meetings and sprints using JIRA and other agile tools.
  • Serve as a liaison between client partners and vendors.
  • Assist in maintaining action items from user engagement forums.
  • Deliver large projects with significant impact across multiple lines of business.
  • Communicate effectively at all levels of the organization.
  • Prepare executive reports and presentations.

Requirements

  • Proven experience as a Scrum Master or in a similar role in project management.
  • Strong knowledge of Agile methodologies and frameworks.
  • Experience with Big Data Technologies such as Hadoop, Spark, Kafka, and Docker.
  • Proficiency in project management tools like JIRA, MS Project, Word, Excel, and PowerPoint.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects and competing priorities effectively.
  • PMP and other relevant certifications are preferred.

Nice-to-haves

  • Experience in managing cross-functional or inter-departmental projects.
  • Familiarity with cloud technologies and container orchestration.
  • Strong analytical and problem-solving skills.

Benefits

  • Major medical insurance
  • Health Savings Account (HSA)
  • Dental insurance
  • Vision insurance
  • Employer-provided group life insurance
  • Voluntary life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401k retirement plan
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