Agile Scrum Master

Fidelity Investments - Merrimack, NH

Full-time - Entry Level

Remote - Merrimack, NH

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Fidelity's Workplace Investing (WI) business unit. As a Scrum Master, you will blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. You will be part of a highly collaborative squad where you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader, you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily stand-up, sprint planning, backlog refinement, and retrospectives. Your responsibilities will include release management coordination and participation in scaling ceremonies and activities as you manage interdependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. Supporting the squad by engaging with all team members and product area leadership will be crucial to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts of multiple systems teams to deliver a seamlessly integrated solution to our customers. You will work collaboratively with Workplace Investing product partners and chapter leaders to enable delivery of the squad's mission through well-executed sprints. Your role will also involve accelerating overall squad performance, efficiency, and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources. Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts will ensure accurate and clear feedback to the squad members and transparency to other partners. You will manage, coordinate, and participate in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives, and as appropriate, scrum of scrum masters). Additionally, you will support the adoption and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) and organize and present ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals. Collaborating closely with the squad leader to plan and execute on the highest priority work as per the product roadmap will be essential. You will manage multiple, competing priorities simultaneously and coach and mentor complex squads, regardless of size. Participating in a community of practice and providing scrum knowledge to members of your product area while identifying opportunities for continuous improvement within the product area will also be part of your role.

Responsibilities

• Advise, mentor, coach, and train on performance against agile values, practices, and processes.
• Maintain a backlog and help to remove impediments for the squad.
• Facilitate agile ceremonies such as daily stand-ups, sprint planning, backlog refinement, and retrospectives.
• Coordinate release management and participate in scaling ceremonies and activities.
• Examine and drive team performance through metrics and identify opportunities for improvement.
• Engage with all team members and product area leadership to reinforce agile principles.
• Coordinate efforts of multiple systems teams to deliver integrated solutions.
• Collaborate with product partners and chapter leaders to enable delivery of the squad's mission.
• Accelerate squad performance and efficiency by improving agile maturity and metrics.
• Maintain and update squad performance metrics and artifacts for transparency.
• Manage and participate in agile events such as backlog prioritization and retrospectives.
• Support the adoption of enabling tools like Jira, Mural, and MS Teams.
• Organize and present ideas and information logically to various audiences.
• Collaborate with the squad leader to plan and execute high-priority work.
• Manage multiple competing priorities and coach complex squads.
• Participate in a community of practice and provide scrum knowledge to product area members.

Requirements

• Proven experience as a Scrum Master with deep knowledge of agile practices.
• Strong mentoring and coaching skills to guide teams in agile methodologies.
• Experience with tools such as Jira, Mural, and MS Teams.
• Ability to facilitate agile ceremonies and manage team dynamics effectively.
• Strong analytical skills to examine team performance metrics and drive improvements.
• Excellent communication skills to present ideas to technical and non-technical audiences.
• Ability to manage multiple priorities and work collaboratively across teams.

Nice-to-haves

• Experience in a financial services environment.
• Knowledge of scaling frameworks such as SAFe or LeSS.
• Certification in Scrum Master or Agile methodologies.

Benefits

• Competitive salary range of $87.3K - $111K per year.
• Opportunity to work in a diverse and inclusive workplace.
• Access to professional development and career growth opportunities.
• Flexible working arrangements combining remote and in-office work.