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About the position
CTG is seeking an experienced Agile Scrum Master to provide servant-leadership and mentorship to multiple cross-functional agile teams in Buffalo, NY. The role focuses on applying Agile principles and frameworks such as Scrum, Kanban, and Extreme Programming (XP) to foster a culture of continuous improvement and facilitate team collaboration. The Scrum Master will create an environment that supports self-organization, cross-functionality, and transparency, ensuring that all team members work efficiently towards their goals.
Responsibilities
- Lead teams using Agile practices, including user stories, retrospectives, story mapping, Acceptance Test-Driven Development (ATDD), Test-Driven Development (TDD), continuous integration, and pairing.
- Cultivate a culture of continuous improvement within agile teams through transparency, collaboration, and retrospectives.
- Curate and develop coaching content for agile practices to guide teams.
- Facilitate key meetings, such as sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and problem-solving sessions.
- Ensure team workflows are transparent through the use of appropriate information radiators.
- Remove any blocking issues outside the team's authority to ensure continued focus on goals.
- Collaborate with other Agile Leaders to enhance Agile implementation within the organization.
- Mentor less experienced Scrum Masters and guide their development.
- Organize and promote individual and team learning opportunities, including communities of practice, conferences, meetups, reading, and training.
- Adhere to the company's risk and regulatory standards, policies, and controls.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- Maintain internal control standards and implement audit points and any regulatory issues as applicable.
- Perform other duties as required.
Requirements
- Bachelor's degree with a minimum of 4 years of experience as a member of an agile team, including at least 2 years of Scrum Master experience.
- Or, in lieu of a degree, a combined minimum of 8 years of higher education and/or work experience, with at least 4 years of experience as a member of an agile team and 2 years of Scrum Master experience.
- Proficiency in Agile frameworks (Scrum, Kanban, XP).
- Experience with project management.
- Familiarity with Jira / Confluence.
Nice-to-haves
- Depth of knowledge in at least two technology team roles (e.g., project manager, user experience, business analyst, developer, testing, deployment).
- Experience fostering team self-organization and continuous improvement.
- Knowledge of Agile and Lean principles and practices.
- Experience developing or managing digital capabilities.
- Familiarity with Design Thinking principles.
- Strong verbal and written communication skills.
- Prior experience leading through influence.
