Agile Scrum Master

Fidelity Investments - Merrimack, NH

Full-time - Entry Level

Remote - Merrimack, NH

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Fidelity's Workplace Investing (WI) business unit. These role(s) sit out of our Merrimack, NH and Westlake, TX offices. As a Scrum Master, you will blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. You will be part of a highly collaborative squad where you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader, you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily stand-up, sprint planning, backlog refinement, and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and product areas. Your role will involve examining and driving team performance through metrics and finding opportunities for the squad to fully realize the benefits of working in an agile structure. You will support the squad by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts of multiple systems teams to deliver a seamlessly integrated solution to our customers. Working collaboratively with Workplace Investing product partners and chapter leaders, you will enable the delivery of the squad's mission through well-executed sprints. You will accelerate overall squad performance, efficiency, and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources. Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts will ensure accurate and clear feedback to the squad members and transparency to other partners. You will manage, coordinate, and participate in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives, and as appropriate, scrum of scrum masters).

Responsibilities

• Advise, mentor, coach, and train on performance against agile values, practices, and processes.
• Maintain a backlog and help to remove impediments.
• Facilitate agile ceremonies such as daily stand-ups, sprint planning, backlog refinement, and retrospectives.
• Coordinate release management and participate in scaling ceremonies and activities.
• Examine and drive team performance through metrics and find opportunities for improvement.
• Engage with all team members and product area leadership to reinforce agile principles.
• Coordinate efforts of multiple systems teams to deliver integrated solutions.
• Collaborate with Workplace Investing product partners and chapter leaders to enable delivery of the squad's mission.
• Maintain and update squad performance metrics and artifacts for transparency.
• Manage and participate in agile events like backlog prioritization and retrospectives.

Requirements

• Experience in a technical role prior to obtaining your CSM, preferably as a Systems Analyst.
• Proven change agent capable of coaching agile practices to teams and individuals.
• Effective facilitator with the ability to brainstorm solutions to challenges.
• Intellectually curious and enthusiastic about learning new skills.
• Ability to model a culture of continuous learning, mentoring, and coaching.

Nice-to-haves

• Experience with enabling tools such as Jira, Mural, and MS Teams.
• Background in financial services or technology sectors.

Benefits

• Hybrid work model that combines remote and in-office work.
• Opportunities for face-to-face learning and training.
• Access to a supportive and collaborative culture.
• Career development and networking opportunities.