AGM/Director of Hospitality

Johnny Nolon's Casino/Colorado Grande Casino • Cripple Creek, CO

396d • $110,000 - $110,000

About The Position

We are seeking a dynamic and experienced Director to lead our team in the hospitality sector. The ideal candidate will possess a strong background in restaurant management and food service, with a passion for delivering exceptional customer experiences. This role requires strategic thinking, effective communication, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

• 5 years of experience in hospitality or food service management.
• Strong knowledge of hospitality management principles.
• Proficiency in POS systems and their application in restaurant settings.
• Comprehensive understanding of food safety regulations and best practices in the food industry.
• Exceptional customer service skills with a focus on creating memorable dining experiences.
• Proven leadership skills with the ability to manage diverse teams effectively.
• Strong organizational skills with the capacity to manage multiple tasks simultaneously.

Nice To Haves

• Experience in restaurant operations with a focus on customer satisfaction.
• Ability to prepare food safely and efficiently while supervising kitchen staff.

Responsibilities

• Oversee daily operations of the restaurant and hotel, ensuring high standards of food safety and quality.
• Develop and implement operational policies and procedures to enhance efficiency.
• Manage staff recruitment, training, and performance evaluations to foster a motivated team.
• Supervise food preparation processes to maintain compliance with health regulations.
• Utilize POS systems to monitor sales trends and inventory levels.
• Ensure excellent customer service by addressing guest inquiries and resolving issues promptly.
• Collaborate with marketing teams to promote special events and menu offerings.
• Analyze financial reports to identify areas for improvement and implement cost-saving measures.

Benefits

• Paid training
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed