AGS Technical Program Manager, Global Business Operations

$133,900 - $231,400/Yr

Amazon - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The AGS Technical Program Manager for Global Business Operations at Amazon Web Services (AWS) is responsible for delivering tools, mechanisms, and data to evaluate business performance. This role involves scoping and managing large projects end-to-end, focusing on leveraging technology to enhance efficiency and accuracy in business operations. The position requires strong program management skills, stakeholder management, and a technical background in web technologies, with an emphasis on driving strategic initiatives and managing complex projects.

Responsibilities

• Collect business and systems requirements from internal and external customers.
• Write specifications and drive project schedules from design to release.
• Manage the production launch and coordinate design/implementation efforts between internal teams and external vendors.
• Make tradeoffs to optimize time-to-market and communicate goals and responsibilities to project teams.
• Gather and synthesize requirements from Executive Leadership and teams across the globe.
• Drive analysis to improve efficiency and efficacy of inspection initiatives.
• Manage the lifecycle of initiatives, including operational ownership and process improvement.
• Influence stakeholders across various functions to drive transformation and digital adoption.
• Build scalable global processes while addressing unique needs of specific geographies.
• Communicate program updates and launches to stakeholders and leaders.

Requirements

• 5+ years of technical product or program management experience.
• 7+ years of experience working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management experience with software engineering teams.
• Experience managing programs across cross-functional teams and coordinating release schedules.

Nice-to-haves

• 5+ years of project management experience including scope, schedule, budget, and quality management.
• Experience defining KPIs/SLAs for multi-million dollar businesses and reporting to senior leadership.

Benefits

• Flexible working hours
• Work-life balance initiatives
• Mentorship and knowledge sharing opportunities
• Diversity and inclusion programs
• Comprehensive medical and financial benefits