Amazon - Boston, MA

posted 11 days ago

Full-time - Entry Level
Boston, MA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The AI Content Writer position at Amazon involves reviewing machine and human-generated data demonstrations to provide feedback for training large language models (LLMs). This role requires strong analytical and communication skills, attention to detail, and a commitment to excellence. The position is a nine-month fixed temporary assignment focused on generating preference data, improving processes, and ensuring high-quality content generation.

Responsibilities

  • Review machine and human-generated demonstrations to generate preference data for training LLMs.
  • Create original and engaging content across multiple work types to train LLMs.
  • Write clear, concise, factually and grammatically correct responses adhering to SOPs and style guidelines.
  • Proofread and edit content to ensure high-quality standards, accuracy, and consistency.
  • Research and verify content quality based on Content Guidelines, approving or rejecting content as necessary.
  • Perform quality checks and provide feedback and training to coworkers and cross-company teams.
  • Collaborate with cross-functional teams to monitor quality progress and investigate variations.
  • Develop a deep understanding of subject matter experts (SMEs) and collaborate with stakeholders to test new SOPs.
  • Support leadership and technical teams by participating in training and project management.

Requirements

  • Proven work experience as a Content Writer, Copywriter, or similar role.
  • Strong proficiency in English, including verbal, writing, reading, and comprehension.

Nice-to-haves

  • Prior experience of 2-4 years in content writing.
  • Bachelor's or Master's degree in a relevant field such as Computer Science, Linguistics, Journalism, or Communications.
  • Fluency in one of the following languages: German, Spanish, Arabic, French, Hindi, Italian, Japanese, Portuguese, Korean, Turkish, Chinese, Russian, Hebrew, or Dutch.
  • Ability to adapt writing style to suit various style guidelines and customers.
  • Understanding of academic integrity, e.g., plagiarism.

Benefits

  • Diverse and inclusive workplace
  • Equal opportunity employer
  • Accommodations for individuals with disabilities
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