AI Program Manager

Wipro - Tampa, FL

Full-time - Senior

Remote - Tampa, FL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

Wipro is seeking an experienced AI Program Manager to lead a high-impact, cross-functional AI program within the Insurtech sector. This role involves program leadership and hands-on project management expertise, requiring effective communication with both executing teams and executive leadership. The successful candidate will manage multiple high-priority projects, ensuring alignment with objectives and timelines while maintaining a strong executive presence.

Responsibilities

• Own the delivery of an AI program consisting of multiple high-priority projects, ensuring alignment with objectives and timelines and effective change management.
• Serve as the main point of contact for both the executing teams and executive leadership, ensuring clear communication, accountability, and resolution of risks.
• Develop and maintain comprehensive program roadmaps, timelines, and resource allocation plans in collaboration with the team, outlining scope, resources, risk mitigation strategies, timelines, and key deliverables.
• Lead project teams, delegate responsibilities, and identify required resources to ensure projects are completed on time and within budget.
• Ensure project backlogs are created and maintained and ensure requirements are clearly tracked through tools such as JIRA, Service Now and Confluence.
• Define key project metrics to track success, including product, process, and customer KPIs, ensuring data is analyzed and reported back to stakeholders.
• Ensure consistent communication of project status, blockers, and achievements across all phases through dashboards, reports, and regular updates.
• Establish and enforce best practices, standardized frameworks, and tools across all managed programs and projects.
• Actively capture learnings from ongoing projects to improve future project planning and execution processes.

Requirements

• Bachelor's degree in computer science, Engineering, Business, or a related field
• PMP, PMI-ACP, CSM, or equivalent certification
• 8+ years of experience in program management, project management, or a hybrid role managing both strategic and technical projects
• Strong track record of successfully delivering complex, large-scale programs with multiple projects in parallel, ensuring consistent delivery and alignment with strategic goals.
• Deep understanding of Agile and Scrum methodologies with hands-on experience leading teams in fast-paced, dynamic environments.
• Strong technical acumen, with the ability to converse with technical challenges.
• Executive presence with excellent communication, influencing, and presentation skills to engage senior leadership effectively.
• Strong problem-solving skills with a focus on driving results and ensuring accountability across teams.
• Exceptional communication skills, with the ability to simplify complex technical concepts for both technical and non-technical stakeholders.

Benefits

• Competitive pay
• Day one benefits
• Opportunities for career advancement