AI, Senior Product Designer II
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About The Position
At HubSpot, our AI team is not just designing products—we’re shaping how businesses and their customers interact with artificial intelligence in helpful, valuable, and intuitive ways. We’re balancing innovation leveraging AI with a strong commitment to delivering real value to our customers. Our AI team is growing rapidly— doubling in size this year. This growth is an opportunity to bring in awesome teammates who will help us design in this exciting and highly ambiguous space. We seek fellow curious, bright, hardworking designers with a high bar for craft. We need dreamers who also move the mountains they see in the way. Because the field is moving at such great speeds, we don’t see ourselves as experts, and are learning AI real-time. We've approached building AI journeyman expertise as a team. Designing for AI-first experiences is exciting and also full of novel design challenges. Due to LLMs' non-deterministic nature, we're exploring how more traditional patterns and approaches need to evolve, and it's fun work. We’ve embraced the ambiguity in this space by focusing on speedy exploration, hands-on discovery, and quick wins we can learn from. Dead ends are common, but so are unexpected successes, and both are invaluable to our growth. Individuals have full ownership of specific products or platforms, giving them both agency and responsibility to drive their product direction and outcomes. We maintain an effectively flat team structure where everyone is both a leader and a collaborator. Our weekly meetings are high-energy explorations of topics across the AI space, allowing us to discuss everything from ethical considerations to technical challenges, while grounding in real needs the product teams are working through. This further fosters a dynamic and open learning environment.
