AI Software Engineer

About the position

Brado is a digital marketing agency reinventing the way healthcare brands engage with people. Driven by insight, we offer precision engagement solutions that produce superior returns for our healthcare clients and better experiences for their healthcare customers. We are at the forefront of innovation, leveraging over 25 years of insight to create meaningful, ongoing customer conversations that build trust and drive long-term relationships. We are building a production-grade AI system—not just demo notebooks—to deliver real-world applications. As an AI Software Engineer, you will bridge the gap between cutting-edge AI capabilities and production-grade, safety-focused AI systems at scale in real-world applications. Ideal candidates for this role will live in the Dallas/Ft. Worth TX area. While our day-to-day work is done remotely, our teams gather in person a few times each year for intentional work.

Responsibilities

• Build a conversational engagement platform leveraging advanced LLM capabilities and modern cloud infrastructure (Azure, AWS, GCP).
• Manage development, testing, deployment, and monitoring of the platform to ensure reliability and scalability.
• Fine-tune and embed AI prompts into applications to automate complex tasks and improve customer experience.
• Define and implement clean, robust REST APIs to support secure, high-performance, and scalable systems.
• Maintain high-quality standards through rigorous testing, best practices, and thorough documentation.
• Keep clear and up-to-date documentation for external developer APIs and internal systems.
• Work closely with scientists, engineers, product managers and internal stakeholders to identify and solve problems efficiently.
• Other duties as assigned.

Requirements

• Aligns with our values: People, Commitment, Aspiration, Trustworthiness & Impact
• Bachelor's degree in computer science or related field
• Minimum of 3 years in software engineering with a focus on scalable, production-grade systems.
• Strong proficiency in Python, with a deep understanding of software architecture for security, reliability, and performance.
• Proven ability to design clean, robust REST APIs.
• Experience with Infrastructure-as-Code tools (e.g., Terraform) and major cloud platforms like Azure, AWS, or GCP.
• Familiarity with relational databases such as Postgres or MySQL.
• Hands-on experience with Docker for streamlined development and deployment workflows.
• Knowledge of AI tooling and frameworks, including LlamaIndex, LangChain, and vector databases, such as Chroma, Pinecone.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home