Vertex - King of Prussia, PA
posted 5 months ago
Vertex Inc. is seeking an AI Technical Program Manager who possesses a deep understanding of the challenges associated with AI and SaaS solutions. The ideal candidate will have a proven track record of translating business needs into technical deliverables, optimizing processes for enhanced efficiency, and serving as a leader who empowers engineering teams to deliver high-quality AI solutions. This role is critical as Vertex Inc. expands its portfolio of Tax SaaS solutions, which must provide enterprise-grade performance, reliability, and integration while leveraging the economies of scale offered by cloud technologies. The AI Technical Program Manager will be instrumental in building a robust Technical Program Management (TPM) organization that effectively manages dependencies, risks, and releases across various teams and initiatives. This position will lead Value Streams or cross-cutting programs to ensure that customer expectations regarding AI solutions are not only met but exceeded. In this role, the AI Technical Program Manager will develop, maintain, and scale effective TPM best practices to ensure that Vertex Inc. meets or exceeds its AI objectives. The candidate will act as a change agent for AI, collaborating with key cross-functional teams, including Engineering, Product Management, and Business teams, to communicate the AI vision and align programs and processes across different organizations. The role requires independent work under limited supervision, with a focus on identifying opportunities for innovation through AI and addressing process issues that impact organizational effectiveness. The candidate will also be responsible for developing key performance indicators (KPIs) and metrics to report progress and drive risk mitigation strategies.