Apple - Cupertino, CA
posted 5 months ago
At Apple, we are at the forefront of redefining human-computer interaction, and we are looking for a collaborative Senior Leader to oversee our Global AIML Data Operations team. This role is pivotal in coaching, mentoring, and guiding established leaders to inspire quality, innovation, and strong performance within their teams. You will be responsible for the strategic impact of the organization, instilling trust in the leadership team, and fostering deeper collaboration with core partners to optimize workflows and enhance business performance. As a strategic thinker, you will navigate complex business issues with a thoughtful and organized approach, ensuring that your teams are aligned with Apple's vision of excellence. In this position, you will lead teams across multiple sites in the US, EMEIA, and APAC regions. Your responsibilities will include overseeing policies and procedures, conducting quality audits, and collaborating with cross-functional partners to develop tools and reports that analyze and run the business effectively. You will focus on workflow optimizations, workforce management, and volume predictions, reporting on status, achievements, and goals to partners and leadership. Your role will also involve mentoring and inspiring your teams to deliver innovative ideas and high-quality results, determining staffing requirements, and participating in the hiring and onboarding of new leaders. With a strong analytical mindset, you will drive quality and performance to achieve organizational goals, ensuring that your teams are equipped to succeed in a fast-paced and constantly changing environment.