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Atlas Copco Drilling Solutions - Aurora, IL
posted 16 days ago
About the position
We are looking for a Field Service Technician to join our team on our journey for a better tomorrow. Your role is to best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Field Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience.
Responsibilities
- Troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), auto drains, flow controllers, vacuum pumps, and blowers
- Pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
- Communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
- Completely fill out all work orders, start-up forms, warranty forms, oil sample forms, and parts return slips
- Train and assist other Service Technicians
- Promote and practice proper safety procedures and the correct use of personal and protective equipment
- Set, install, and pipe compressor systems as needed
- Participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager
Requirements
- A valid driver's license
- 3 years of experience as a technician
- Expertise in mechanical, electrical, or electronic repair
- Customer-focused and take ownership of meeting the customer's needs
- Ability to supply all basic required tools
Benefits
- Individual learning opportunities
- Worldwide job opportunities
- Technical training from our Air Academy
- Company vehicle, work clothes, and specialty tools
- High standards for workplace safety
- Fair compensation package
- Health insurance, paid leave, and retirement benefits
- Diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded
