Air Traffic Control Specialist (Staff Support Specialist, Level 10)
US Department of Transportation - Albuquerque, NM
posted 3 days ago
About the position
Serves as a Staff Support Specialist (MSS-1) at an ATC-10 level en route facility. The position is responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting, and other areas of specialty identified collaboratively at the local level. The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis, evaluation, and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency-wide programs, facility goals, and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required.
Responsibilities
- Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty.
- Communicates intra/inter facility as well as among various lines of business and industry.
- Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives.
- Applies expertise toward the completion of projects/studies and facility reports.
- Analyzes and evaluates the effectiveness of equipment, facilities, and procedures.
- Conducts investigations, evaluations, and briefs facility personnel.
- Develops methods to improve customer service and the quality of support provided.
- Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location.
- May perform duties outside of the facility commensurate with grade and experience.
Requirements
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50.
- Designated or Random Drug Testing required.
- Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year; OR must have been facility rated or area certified for at least 1 year at an ATS facility; OR must have held a MSS position for at least 1 year in an ATS facility.
Nice-to-haves
- Hardware/software experience.
Benefits
- Comprehensive benefits package as a federal employee.
- Access to a range of benefits designed to make federal career rewarding.
