Airbnb Property Manager and Residential Cleaner

$52,000 - $72,800/Yr

My Clean Obsession - Thornton, CO

Part-time - Entry Level

Thornton, CO

About the position

We are seeking a dedicated and detail-oriented House Cleaner to join our team. The ideal candidate will be responsible for maintaining cleanliness and organization in residential properties, ensuring a welcoming environment for our clients. This role requires strong attention to detail, excellent customer service skills, and the ability to work independently or as part of a team.

Responsibilities

• Perform thorough cleaning of residential spaces, including dusting, vacuuming, mopping, and sanitizing surfaces.
• Organize and declutter areas as needed to enhance the overall appearance of homes.
• Communicate effectively with clients to understand their specific cleaning needs and preferences.
• Provide exceptional customer service to build and maintain positive relationships with clients.
• Upsell additional cleaning services or products when appropriate to enhance client satisfaction.
• Maintain accurate records of services provided and any client requests or feedback.
• Adhere to safety protocols and use cleaning supplies in accordance with company guidelines.

Requirements

• 1 year of attention to detail experience
• 1 year of cleaning experience
• 1 year of communication skills experience
• 1 year of customer service experience
• Strong administrative skills for managing schedules and client communications.
• Proven ability in upselling services to enhance customer experience.
• Excellent customer service skills with a focus on building strong customer relationships.
• Strong negotiation skills to address client concerns effectively.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance