About the position
G2 Secure Staff is expanding and looking to add to the Cabin Cleaning Agent operations at George Bush Intercontinental Airport (IAH). The Cabin Cleaning Agent is responsible for comprehensively cleaning aircraft interiors and stocking galleys per aircraft specifications. This role is crucial in ensuring that the aircraft is prepared for customer boarding and departure, which includes cleaning seats, seat pockets, floors, galleys, and lavatories. The position requires active participation in the Safety Management System (SMS) and involves checking, handling, assembling, removing, and installing passenger service cabin furnishings and supplies according to list specifications. Cleaning must be highly detailed and specific to ensure all areas are completely free of dirt, debris, marks, fingerprints, etc. In addition to cleaning, the Cabin Cleaning Agent will provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks. Establishing and maintaining effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, and managers is essential. Compliance with all safety, security, compliance, and quality standards and procedures established by the company, clients, and regulatory authorities is mandatory. Miscellaneous duties may also be assigned as needed.
Responsibilities
- Cleaning and servicing of aircraft interiors, including cabin, cockpit, galleys, and lavatories.
- Preparing the cabin for customer boarding and departure, including cleaning seats, seat pockets, floors, galleys, and lavatories.
- Actively participating in the Safety Management System (SMS).
- Checking, handling, assembling, removing, and installing passenger service cabin furnishings and supplies according to list specifications.
- Providing technical guidance and assisting front-line employees in performing functional tasks.
- Establishing and maintaining effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, and managers.
- Complying with all safety, security, compliance, and quality standards and procedures established by the company, clients, and regulatory authorities.
- Performing miscellaneous duties as assigned.
Requirements
- Must be 18 years or older.
- Must submit to and pass a drug screen and background check.
- Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history.
- Must have a reliable mode of communication and transportation.
- Previous experience in a custodial or cleaning role.
- Excellent communication and customer service skills.
- Valid driver's license with a clean driving record.
- Knowledge of buffing, window tinting, car wash, and detailing techniques is a plus.
- Ability to work independently and prioritize tasks effectively.
- Attention to detail and a commitment to delivering high-quality results.
- Physical stamina to perform cleaning tasks, including lifting and bending.
- Ability to communicate effectively in the English language.
- Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.
- Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public.
- Must also possess and utilize effective listening skills.
Nice-to-haves
- Knowledge of buffing, window tinting, car wash, and detailing techniques is a plus.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
- Vision insurance
