Aircraft Detailing Supervisor - West Palm Beach, FL

About the position

Immaculate Flight West Palm Beach Supervisors are responsible for ensuring the highest standards of safety, detailing, and presentation for all aircraft under their supervision. This critical, hands-on role requires attention to detail, efficient coordination, and a commitment to excellence in aircraft appearance.

Responsibilities

• Execute and oversee all aspects of the aircraft detailing process, including interior cleaning and sanitization, to exterior detailing and polishing.
• Follow detailed cleaning, safety and quality checklists to maintain consistency and thoroughness.
• Ensure cleaning supplies and equipment are properly maintained and stored.
• Inspect aircraft interiors and exteriors to identify and address any areas needing additional attention pre and post detailing.
• Monitor efficiency and productivity on every job and report any issues to Operations Manager.
• Train and supervise a team of dedicated aircraft detailers.
• Provide hands-on training to ensure team members develop the necessary skills and techniques.
• Oversee that all meal and rest breaks required by state or federal law are properly taken by team members, including yourself.
• Monitor and assess the effectiveness of frontline training programs, ensuring all training activities are aligned with organizational standards.
• Compile and submit all required documentation in a timely and accurate manner.
• Facilitate communication with the scheduling department to support the efficient dispatching of teams based on operational demand.
• Report any disciplinary action and performance modifications requested to the Operations Manager, or if applicable, Assistant Operations Manager.
• Maintain clear and effective communication with your Operations Manager, or if applicable, Assistant Operations Manager, to coordinate aircraft availability, staffing, and turnaround times.
• Establish and enforce strict quality and safety standards for all aircraft under your supervision.
• Assist with regular audits and inspections to ensure compliance with company policies and industry best practices.
• Report any issues or discrepancies to your Operations Manager or if applicable, Assistant Operations Manager, and assist with corrective actions.
• Continuously seek ways to improve efficiency, effectiveness, and the overall customer experience.

Requirements

• Must be an outstanding communicator.
• Ability to prioritize and handle multiple projects.
• Elevated level of interpersonal and verbal communication skills.
• Proficient at all detailing services available within Immaculate Flight.
• 6 months internal experience preferred.

Benefits

• Health, Dental, and Vision care after 30 days of employment.
• $25,000 in Life Insurance on day one at no cost.
• Short and long term disability insurance at no cost.
• Paid Time Off (PTO) begins accruing at hire and can be used starting the first day of hire.
• Paid Sick Leave available in accordance to state law.
• Company matched 401K plan available after 1 full year of employment.