Airline Account Manager

$80,000 - $80,000/Yr

Worldwide Flight Services - Las Vegas, NV

Full-time - Mid Level

Las Vegas, NV

Support Activities for Transportation

About the position

The Airline Account Manager at Worldwide Flight Services is responsible for managing multiple airline accounts, ensuring the highest standards of service and operational efficiency. This role involves developing strong relationships with airport authorities, supervising staff, and overseeing ground support equipment (GSE) maintenance. The manager will ensure compliance with service level agreements and corporate security programs while fostering a positive work environment and promoting internal mobility within the organization.

Responsibilities

• Manage multiple airline accounts and ensure operational standards are met.
• Develop and maintain strong relationships with airport authorities and the airport community.
• Supervise staff and delegate workload effectively.
• Oversee GSE assets and monitor preventative maintenance and repairs.
• Create succession plans for potential leaders within the team.
• Manage attendance records and control labor costs and budget allocation.
• Ensure compliance with corporate security programs and TSA legislation.
• Conduct audits to ensure operational continuity and compliance.
• Administer fair practices and maintain the company's integrity.

Requirements

• Five years of management/supervisory experience in field service duties.
• Five years of Airline/Ground Handler experience, with at least two years in management or four years as a supervisor.
• College degree or equivalent experience.
• Independent judgment and decision-making skills.
• Experience in airline pricing and account management.
• Strong leadership and communication skills.

Nice-to-haves

• Ability to read, write, and fluently speak English.
• Excellent interpersonal skills and written communication skills.
• Familiarity with personal computer software.

Benefits

• Paid training
• Health savings account
• Internal mobility program
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Pet insurance