Airport Agent - Ramp and Customer Service

$35,027 - $35,027/Yr

American Airlines Group - Carlsbad, CA

Part-time,Full-time - Entry Level

Carlsbad, CA

Air Transportation

About the position

As a Customer Service Agent at Envoy Air, you will play a crucial role in providing outstanding customer service at the CLD Airport. This entry-level position offers immediate hiring with no prior experience required, allowing you to embark on a rewarding career in the airline industry. You will be responsible for creating a positive travel experience for passengers while enjoying various benefits, including travel perks and a comprehensive benefits package.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Utilize reservation/ticketing software to rebook itineraries and issue boarding passes.
• Load, unload, and sort freight, mail, and baggage safely and efficiently.
• Ensure on-time departures and arrivals while interacting with customers in a friendly manner.
• Work outdoors in various weather conditions, providing a dynamic work environment.

Requirements

• Must be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
• Valid driver's license (some restrictions may apply).
• Must be 18 years or older.
• High school diploma, GED, or international equivalent required.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in the U.S. without sponsorship.

Benefits

• Travel for free with family and friends on American Airlines flights.
• Comprehensive health, dental, prescription, and vision coverage.
• 401(k) program with company match after one year of employment.
• Paid on-the-job training and development programs.
• Flexibility to trade shifts and available overtime opportunities.
• Major discounts on hotels, cars, cruises, and more.