Airport Agent

$27,040 - $27,040/Yr

Skywest Airlines - Rock Springs, WY

Part-time - Entry Level

Rock Springs, WY

10,001+ employees

Air Transportation

About the position

The Airport Agent position at SkyWest Airlines focuses on delivering exceptional customer service while managing various tasks related to passenger handling and aircraft servicing. This role is essential in ensuring a smooth travel experience for customers, including ticketing, boarding, and assisting passengers with special needs. The position offers opportunities for career advancement within a supportive team environment.

Responsibilities

• Load/unload customer luggage, airfreight, and company mail on/off aircraft
• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
• Escort passengers and special needs customers safely and courteously
• Marshal aircraft in and out of the ramp area
• Service aircraft as needed
• Other duties as assigned

Requirements

• Be at least 18 years of age
• Possess a valid unrestricted state-issued driver's license
• High school diploma or completion of a GED
• Pass a background check and drug screening
• Legally authorized to work in the United States without sponsorship
• Basic knowledge of fundamental computer programs for record-keeping and baggage routing
• Ability to lift 50 lbs. with or without reasonable accommodation
• Adaptability to changing priorities and time management skills
• Strong teamwork and collaboration skills
• Flexible schedule allowing work during mornings, nights, weekends, and holidays

Benefits

• Worldwide flight benefits for you and your family
• Shift trade flexibility
• 401(k) match
• Profit sharing
• Working in a great team atmosphere
• Potential to advance within the company