Airport Agent

$22,880 - $22,880/Yr

Skywest Airlines - Gillette, WY

posted 5 months ago

Part-time - Entry Level
Gillette, WY
10,001+ employees
Air Transportation

About the position

SkyWest Airlines is seeking dedicated Airport Agents to join our team in Gillette, Wyoming. As an Airport Agent, you will play a crucial role in ensuring excellent customer service while performing a variety of tasks that are essential to the smooth operation of our airline. Your primary responsibilities will include ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, and resolving customer concerns. You will be the face of SkyWest, interacting with passengers and ensuring they have a positive experience from the moment they arrive at the airport until they board their flight. In this role, you will be responsible for loading and unloading customer luggage, airfreight, and company mail on and off the aircraft. You will greet passengers, issue tickets, provide seat assignments, check baggage, and assist customers who arrive without their luggage. Additionally, you will escort passengers and special needs customers safely and courteously, marshal aircraft in and out of the ramp area, and service aircraft as needed. This position requires a strong commitment to customer service and the ability to work in a fast-paced environment. SkyWest Airlines is committed to providing outstanding career opportunities for every team member. We offer a variety of benefits, including worldwide flight benefits for you and your family, shift trade flexibility, a 401(k) match, profit sharing, and the potential for advancement within the company. Join us at SkyWest and take your career to new heights!

Responsibilities

  • Load/unload customer luggage, airfreight, and company mail on/off aircraft
  • Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
  • Escort passengers and special needs customers safely and courteously
  • Marshal aircraft in and out of the ramp area
  • Service aircraft as needed
  • Other duties as assigned

Requirements

  • Be at least 18 years of age
  • Possess a valid unrestricted state-issued driver's license
  • High school diploma or completion of a GED
  • Pass a background check and drug screening
  • Legally authorized to work in the United States without sponsorship
  • Basic knowledge of fundamental computer programs for record-keeping and baggage routing
  • Ability to lift 50 lbs. with or without reasonable accommodation
  • Adaptability to changing priorities and time management skills
  • Strong teamwork and collaboration skills
  • Flexible schedule allowing work during nights, weekends, and holidays

Benefits

  • Worldwide flight benefits for you and your family
  • Shift trade flexibility
  • 401(k) match
  • Profit sharing
  • Working in a great team atmosphere
  • Potential to advance within the company
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