Airport Customer Service Agent - FAT (PT)

$33,280 - $33,280/Yr

Unifi - Fresno, CA

Part-time - Entry Level

Fresno, CA

Administrative and Support Services

About the position

The Airport Customer Service Agent at Unifi is a part-time role focused on providing exceptional customer service to passengers at the airport. This position involves assisting customers with baggage issues, resolving problems related to lost or damaged items, and ensuring a positive travel experience. The agent will utilize computer software for tracking luggage and will be responsible for maintaining professionalism in all customer interactions.

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Requirements

• High school diploma or GED.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Benefits

• Flight Benefits - exclusive travel privileges for yourself and your family
• Competitive pay with daily access to earned wages
• Paid holidays and Paid time off
• Comprehensive Medical, Dental, and Vision Insurance
• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
• Exclusive Discounts and Additional Wellness programs