Airport Customer Service Agent PT - SFO
$44,637 - $44,637/Yr
Unifi Aviation - San Francisco, CA
posted about 2 months ago
Part-time - Entry Level
San Francisco, CA
About the position
The Airport Customer Service Agent at Unifi Aviation is a part-time role focused on providing exceptional customer service to passengers at the airport. This position serves as the first point of contact for customers, assisting them with baggage issues and ensuring a positive travel experience.
Responsibilities
- Assists passengers with their baggage pick-up.
- Resolves issues related to delayed, lost, or damaged items for passengers.
- Utilizes computer software to track and catalog luggage.
- Handles customer interactions efficiently and professionally.
- Performs other related duties as assigned within the expected skill and experience capabilities.
Requirements
- Must be a local (in-state) resident.
- High School diploma or GED.
- Valid In-State Driver's License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Ability to lift/carry/push/pull and move items of 70 pounds or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Benefits
- 401(k) Retirement Plan
- Comprehensive Medical / Dental / Vision / Telehealth
- Paid Time Off
- Early access to pay
- Competitive interest rates for purchasing white goods through preferred vendor platforms
