Airport Customer Service

$31,200 - $33,280/Yr

Fast Park And Relax - Albuquerque, NM

Full-time

Albuquerque, NM

11-50 employees

Real Estate

About the position

Fast Park & Relax is seeking positive, high-energy individuals to join their team as guest ambassadors at Albuquerque Sunport International Airport. This role focuses on providing a welcoming environment for customers and ensuring they reach their destinations safely and efficiently. The position offers competitive pay, opportunities for advancement, and benefits that start accruing from day one.

Responsibilities

• Answer customers questions and provide information on procedures or policies.
• Create a welcoming experience by authentically greeting customers.
• Direct guests to parking space and accurately complete transactions.
• Dispatch shuttles and ensure space usage is maximized.
• Receive and prioritize incoming telephone calls.
• Compile and maintain reports and records.
• Maintain an exceptional level of customer service and responsiveness.
• Maintain clean and orderly checkout areas and complete other general cleaning duties.
• Complete other duties as assigned.

Requirements

• High School education, training or an equivalent combination of education and experience required.
• Previous dispatch, cashier, and/or customer service experience preferred.
• Successful background and drug screening results required.
• Must be flexible and able to work weekends and holidays.

Nice-to-haves

• Knowledge of principles and processes for providing customer and personal services.
• Effectively present information in one-on-one situations to customers and other employees of the company.
• Basic math and computer skills.

Benefits

• 401(k) & Company Match
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance